Quality Assurance Assistant

Purpose: Assist Quality Assurance Supervisor with various duties as assigned

Essential Job Responsibilities:

• Sorting and processing returned materials and submit documentation to necessary departments

• Inspect, verify and document inbound materials before they are released to production.

• Inspect, verify and document incoming damaged freight.

• Create detailed RMA documentation

• Enter information into spreadsheets and maintain records of products and product samples shipped.

• Ensure that our products meet quality and legal standards plus meet the customers’ requirements.

• Implementing performance and quality improvement programs.

• Help QA Supervisor with training production staff, on quality measures, etc.

• Prepare letters and other documents as needed.

• Answer and respond to telephone calls and e-mails.

• Must possess a keen eye for details.

• Outstanding written and verbal communication skills are required.

• Able to multi-task when needed.

• Be able to read and interpret manufacturing drawings and blueprints.

• Solid knowledge in metalworking manufacturing such as MIG welding, cutting, bending.

• Able to work independently or with others.

• Any additional duties assigned by supervisor.

Supervision:

Received: Must be self-motivated. Generally, works independently within accepted guidelines. Receives occasional close/specific

supervision.

Given: No direct supervision.

Education/Experience:

High School Diploma required. 1-3 years of experience in a related field may be required. Experience and general knowledge of Microsoft Office products including spreadsheets. Working knowledge of hand tools, calipers, and micrometers is preferred.

Communication Skills/Requirements:

Excellent interpersonal skills. Must be able to communicate verbally and/or in writing as to work requirements, work in progress, and discrepancy issues. Interacts verbally and in writing with employees, members of management and customers. as necessary. Good negotiation skills with customer-oriented attitude. Must demonstrate tact, diplomacy, professionalism, and positive demeanor in performance of duties.

Mathematical Ability:

Able to use math to add, subtract, multiply or divide and may work with fractions, decimals, or percentages.

Reasoning Ability:

Able to follow instructions and/or directions requiring normal to extended periods of concentration. Requires ability to follow a course/sequence of action within specified procedures and to logically think through error issues in order to resolve or contact appropriate source. Must maintain normal mental alertness to assure accurate order entry. Must be able to organize work to ensure attention to detail and follow through.

Licenses/Certifications:

Forklift Certification.

Travel:

Minimal domestic travel by automobile or by air. Overnight travel, as necessary. Occasional job site visits, as needed.

Physical Demands:

The person in this position needs to constantly move within manufacturing plants. Must be able to ascend/descend ladders or steps to retrieve material and enter and exit the building. Must be able to move material weighing up to 50 pounds. Constantly positions self to inspect material needed for daily production and shipment. Must be able to identify products and part numbers.

Work Environment:

Manufacturing plant located in North Aurora, IL. Safety glasses and steel toe work boots always required in manufacturing areas. Exposed to normal manufacturing hazards. Working hours may vary depending on shift assigned. Shift changes may be required as necessary. May be required to work overtime (as needed).

Work Location: Corporate manufacturing facility North Aurora, IL. Workings Hours: Shift work- 8 hours or more depending on need. Must have reliable transportation.

Additional Information:

Generally responsible for the safety of own work area.

Catalyst Acoustics Group is an Equal Employment Opportunity (EEO) employer and does not discriminate on basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. It is, instead, a description of the essential elements of the position that are needed for recruitment, placement, orientation, training, competency and performance management, classification, compensation determination and other Human Resource actions.