Customer Service Coordinator

A company is looking for a Customer Service Coordinator to provide exceptional support to customers and internal team members.

Key Responsibilities

Manage daily operations including ticket and email triaging, inbound and outbound calls, and internal ticketing systems

Implement processes, playbooks, and workflows while identifying bottlenecks and suggesting improvements

Utilize data to resolve customer inquiries and maintain accurate records of job assignments and team communications

Required Qualifications

Minimum of 1-3 years of operations experience in the Customer Service industry

Strong analytical skills with the ability to execute projects effectively

Growth mindset and a passion for continuous improvement

Ability to work in a fast-paced environment and adapt quickly

Must be based in Argentina and fluent in English