PATIENT REPRESENTATIVE

Job Title

Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

High school education or equivalent

2 years in a front office using Medical Management software

Typing or data entry at 40 wpm

Working knowledge of medical terminology and coding

Job Responsibilities:

Greets patients in a prompt, courteous and helpful manner.

Checks-in patients, verifies and updates demographic and insurance information to the medical record.

Collects payments and enters charges into computer system.

Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information.

Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.

Proficiency with medical office technology systems.

Maintains work area and reception area in neat and orderly manner.

Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.

Attends educational and staff meetings as scheduled.

Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.

Must be able to support the clinic efficiency and cohesion.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous.

Our affiliation means being part of an award-winning workplace:

Newsweek's America's Most Admired Workplaces 2026

Glassdoor's Best-Led Companies 2025

Fortune's Best Workplaces in Health Care 2025

Great Place to Work Certified 2026-2026

Glassdoor's Best Places to Work 2025

TIME's Best Companies for Future Leaders 2025

Military Friendly Gold Employer 2025

Newsweek's America's Greatest Workplaces for Mental Well-Being 2025

Becker's Healthcare Top Places to Work in Healthcare 2025

Newsweek's Greatest Workplaces 2025