Talent.com
Branch Customer Service and Sales Representative - Southern Pines
Branch Customer Service and Sales Representative - Southern PinesThe Auto Club Group • Southern Pines, NC, United States
Branch Customer Service and Sales Representative - Southern Pines

Branch Customer Service and Sales Representative - Southern Pines

The Auto Club Group • Southern Pines, NC, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt :

Hourly

Job Description :

Why Choose a Career with the AAA The Auto Club Group (ACG)

  • Established brand that has been around for over 100 years. Our members know and trust us!
  • Branch Offices house travel, membership, insurance sales and support employees
  • You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.

Excellent Opportunities to Build a Career Path :

The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as :

  • Other Branch positions - Field Insurance Sales Agent, Travel Agent or
  • Other Departments such as :
  • Call Centers (ERS, Sales and Service, etc.)
  • Automotive Services
  • Claims
  • Underwriting and more
  • A DAY IN THE LIFE of a Branch Customer Service Representative

    The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.

  • Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
  • Generate leads, update members on travel and insurance specials, and provide travel information
  • Respond to customer inquiries and refer to senior staff or agent when appropriate
  • Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance / depository transfers and balancing cash drawer
  • Receive and resolve member / customer complaints and seek assistance from management in complaint resolution when appropriate
  • Provide administrative support to the travel and / or insurance sales staff during peak periods
  • Conduct outbound promotional calls for insurance and / or travel products
  • Other duties as assigned
  • HOW WE REWARD OUR EMPLOYEES

    Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.

    ACG offers excellent and comprehensive benefits packages :

  • Medical, dental and vision benefits
  • 401k Match
  • Paid parental leave and adoption assistance
  • Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually
  • Tuition assistance program, professional certification reimbursement program and other professional development opportunities
  • AAA Membership
  • Discounts, perks, and rewards and much more
  • WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications :

    Education :

  • High School Diploma or equivalent
  • Work Experience :

  • Working in a customer focused environment
  • Providing customer focused service and timely solutions to problems
  • Microsoft Office applications
  • Taking personal responsibility in seeking solutions to problems
  • Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
  • Successful candidates will possess :

  • Passion and enthusiasm for working with people
  • Basic mathematical calculations to accurately perform monetary transactions
  • Communicate effectively (verbal and written) with others in a work environment
  • Work effectively in a team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work under pressure in a high volume, fast paced customer service environment
  • Work irregular hours including holidays and weekends (may include community events)
  • Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    #Li-Kh1

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit www.aaa.com

    Important Note :

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    [job_alerts.create_a_job]

    Customer Service And Sales Representative • Southern Pines, NC, United States

    [internal_linking.similar_jobs]
    Travel Registered Respiratory Therapist (RRT) - $1,686 per week in Siler City, NC

    Travel Registered Respiratory Therapist (RRT) - $1,686 per week in Siler City, NC

    Medical Solutions • Siler City, NC, US
    [job_card.full_time]
    Registered Respiratory Therapist.A facility in Siler City, NC is seeking its next amazing RRT (Registered Respiratory Therapist). Read on if this sounds like your perfect fit!.Nurses and allied heal...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Earn Money Delivering With Gopuff

    Earn Money Delivering With Gopuff

    GoPuff • Pittsboro, NC, US
    [job_card.part_time] +1
    Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    PT - SNF - Pinehurst, NC

    PT - SNF - Pinehurst, NC

    Prime HealthCare Staffing • Pinehurst, NC, United States
    [job_card.full_time]
    We need a PT traveler for a skilled nursing facility, must have1 year of SNF, andgeriatric experience.Hours are M-F with a guarantee of 40 hours. This position will start the end of August for 13 we...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Consumer Affairs Representative ll (French Speaking)

    Consumer Affairs Representative ll (French Speaking)

    Hamilton Beach Brands Inc • Southern Pines, NC, United States
    [job_card.full_time]
    Consumer Affairs Representative ll (French) - Southern Pines, North Carolina or Richmond, VA.We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 y...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Branch Customer Service and Sales Representative - Southern Pines

    Branch Customer Service and Sales Representative - Southern Pines

    The Auto Club Group • Southern Pines, North Carolina, United States
    [job_card.full_time]
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Why Choose a Career with the AAA The Auto Club Group (ACG). Established brand that has been ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Respiratory Therapist II - Mechanical Ventilation & ECMO - $1,736 perweek

    Travel Respiratory Therapist II - Mechanical Ventilation & ECMO - $1,736 perweek

    Nightingale • Siler City, NC, United States
    [job_card.full_time]
    Nightingale Nurses is seeking a travel Respiratory Therapist for a travel job in Siler City, North Carolina.Job Description & Requirements. Specialty : Respiratory Therapist.Discipline : Allied Health...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Licensed Massage Therapist - Southern Pines

    Licensed Massage Therapist - Southern Pines

    Hand and Stone Massage and Facial Spa • Southern Pines, NC, United States
    [job_card.full_time] +1
    Massage License Renewal Reimbursement.All equipment, tools, linens, supplies provided.Employer Contribution to Medical Insurance. Our Massage Therapists connect with clients on a human level, helpin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Respiratory Therapist in Gulf, NC - $7590 / month

    Travel Respiratory Therapist in Gulf, NC - $7590 / month

    VETTED • Goldston, NC, United States
    [job_card.temporary]
    Job Opportunity : Respiratory Therapist Position Details Specialty : Respiratory Therapist Location : Siler City, North Carolina Facility : Aequor Employment Type : Temporary Contract Length : 13 weeks J...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Distribution Supervisor (Evening Shift)

    Distribution Supervisor (Evening Shift)

    Butterball • Raeford, North Carolina
    [job_card.full_time]
    At Butterball, we exist to help people pass love on.As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Home Health Physical Therapist - $64+ per visit

    Home Health Physical Therapist - $64+ per visit

    BAYADA Home Health Care • Raeford, NC, United States
    [job_card.full_time]
    BAYADA Home Health Care is seeking a Home Health Physical Therapist for a job in Raeford, North Carolina.Job Description & Requirements. This position services adult and geriatric clients on a per v...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) in Pembroke, NC

    Travel Physical Therapist (PT) in Pembroke, NC

    TechLink Systems • Siler City, NC, United States
    [job_card.full_time]
    Job Title : Physical Therapist Location (On-site, Remote, or Hybrid?) : Pembroke, NC (onsite) Contract Duration : PERM Work Hours : 8 : 00 AM - 4 : 30 PM Total Weekly Hours : 40 POSITION SUMMARY : The Physic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Housing Specialist - Back @ Home (Central NC)

    Housing Specialist - Back @ Home (Central NC)

    Vaya Health • Pittsboro, NC, United States
    [job_card.permanent]
    Remote - must live in or near Alamance, Caswell, Person, Chatham, Granville, Vance, Franklin, or Rockingham, North Carolina. This position will serve these counties.Incumbent in this role must be a ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Service Technician

    Field Service Technician

    QUALITY EQUIPMENT LLC • Pittsboro, NC, US
    [job_card.full_time]
    We are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia.At Quality Equipment, we ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Resp Therapy Allied

    Resp Therapy Allied

    GO Healthcare Staffing • Siler City, NC, United States
    [job_card.full_time]
    Our client in Siler City NC has a 12HR NIGHT travel position for an Allied traveler with current Resp Therapy - experience. The ideal candidate must have at least 2 years of experience, with active ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Representative

    Retail Representative

    SAS Retail Services • Raeford, NC, US
    [job_card.full_time]
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Inside Sales Representative

    Inside Sales Representative

    AT&T • Western Hills, NC, US
    [job_card.full_time]
    Job Description : This hybrid-remote position reports to our 9139 Research Dr, Charlotte, NC 28262 location.If selected, you must be able to report to this location to work in center 3-4 days weekly...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Pittsboro, NC, Chatham County, NC; North Carolina, United States
    [job_card.full_time]
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Pinebluff

    Respiratory Therapist, Adult Service Line, Greenville, S.C. - Pinebluff

    Prisma Health • Pinebluff, NC, United States
    [job_card.full_time]
    This position performs duties necessary to treat patients in accordance with the physician's order and departmental policy. Works independently in all acute and critical care settings.Consults with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]