About the Role :
We are seeking a detail-oriented and analytical professional to support our Risk Management department, with a strong focus on claims handling and risk controls . This role involves cross-functional collaboration with vendors, warehouses, and internal teams to ensure accurate claims processing and operational risk mitigation.
Key Responsibilities :
- Support risk management and claims operations by retrieving documentation, analyzing recovery data, and submitting claims to vendors.
- Conduct trend analysis to identify recurring issues and provide actionable feedback to improve the claims process.
- Review and research supporting documents to determine whether cases fall under claims or risk, and communicate findings with vendors.
- Collaborate with external and internal stakeholders including vendors, warehouse teams, and operations.
- Perform data analysis to identify financial or operational risks, including aging inventory and carrier-related costs.
- Assist in preparing KPI reports and other performance metrics for senior management.
- Reconcile internal accounts and manage aged / suspense items.
- Support internal and external audits as needed.
Required Qualifications :
Bachelor’s degree in Business, Finance, Economics, Supply Chain , or related field (or equivalent experience).3–5 years of experience in finance, planning, or risk management within a logistics or supply chain environment.Strong analytical skills with the ability to interpret data and identify trends.Intermediate proficiency in Microsoft Excel .Experience with ERP systems , SAP , or WMS platforms.Excellent verbal and written communication skills.Ability to work independently and collaboratively across teams.Preferred Qualifications :
Korean bilingual proficiency.Prior experience in claims management or reviewing claims packages.Exposure to warehouse operations or logistics environments.Familiarity with financial reporting and inventory valuation.Interview Process :
1–2 rounds of virtual interviews.Behavioral and technical discussions.Bilingual candidates will be interviewed in both Korean and English.