Desk Flood Adjuster

Desk Flood Adjuster

We are seeking a detail-oriented and experienced Desk Flood Adjuster, you will be responsible for managing flood-related insurance claims from start to finish. Working primarily with residential flood claims, you'll review field documentation, assess damages, determine coverage, and issue fair settlementsall while ensuring compliance with policy guidelines. You'll work closely with policyholders, contractors, and field adjusters to provide timely and fair claims resolutions. You will handle both residential and possibly some small commercial flood claims under private flood programs.

Key Responsibilities

• Review, evaluate, and process flood claims in accordance with private flood company standards
• Analyze field adjuster reports, photographs, and policy language to determine coverage and extent of damage
• Communicate professionally with policyholders, agents, and contractors to gather information and explain claims decisions
• Ensure timely, accurate documentation and compliance with regulatory and internal procedures
• Make recommendations for claims payments or denials and draft settlement letters
• Collaborate with internal departments and support efficient claim resolution
• Maintain detailed records of all communications, decisions, and file activity

Requirements

Preferred Qualifications