Medical Equipment Operations Regional Manager (HYBRID)

Region Manager

Join a leader in home healthcare. At Rotech Healthcare Inc., we're more than a medical equipment providerwe're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services.

Overview and Responsibilities Summary

We are seeking a dedicated Region Manager. In this position you are responsible for coaching a team of Area Managers (AM) in their assigned Region to meet company growth goals and targets; marketing Rotech services to physicians, ancillary healthcare professionals and to the hospital community; ensuring results of the overall regional business unit and revenue growth are attained; increasing market share through effective sales team management; utilizing an effective marketing strategy to enhance the overall success and growth of Rotech Healthcare; maximizing earnings through the effective control of expenses, leadership expertise, and mentoring skills to increase team performance; meeting goals and objectives that are defined as a company standard for industry growth; overseeing all clinical activity within assigned Region.

Creates region culture that reinforces service level agreements

Delivers key controllable expenses within budget targets to maximize productivity and profitability

Develops and manages professional development plans for all direct reports

Ensures that a "clinician on-call" system for phone consultation on clinical issues after normal business hours is in place for the region

Evaluates and mentors Area Managers on consistency, accountability, and performance

Keeps updated on industry and market place trends

Maintains appropriate documentation regarding personnel performance

Maintains consistent plans to ensure appropriate staffing is supported

Manages corporate policies and procedures to ensure effective expense management strategies are developed and executed

Models effective leadership skills to gain commitment to regional goals and obtain budget results

Monitors all state and local regulations (e.g., state licensure, Medicaid regulations) along with regional contracts (e.g., Veterans Administration, Managed Care) pertaining to the delivery of home respiratory care and ensures that LCM is maintaining compliance with such laws, regulations or contracts

Monitors, manages, and maintains accountability for performance of region by developing strategies to achieve sales point and revenue growth, regional profitability, service, and financial goals

Oversees clinical program training, implementation and oversight of clinical personnel or contract labor

Participates in Joint Commission / Compliance audits and corrective action plans

Performs frequent and regular location visits to monitor and adjust region strategies

Provides leadership, ongoing training, and direction to the entire management team

Reinforces and delivers consistent location standards according to company guidelines

Reviews all Location Visit Checklists to ensure compliance with Rotech policies and procedures and works with AMs to develop corrective plans of action as necessary

Seeks and maintains account relationships to secure revenue opportunities and growth with traditional and / or contractual relationships

Works to ensure all sales team members meet standards of company commission plans

Works with AMs to plan a schedule of continuing education credits each year that will meet state licensure requirements for respiratory clinicians. If the state does not require RC CEUs, the RM and AM should provide opportunities for at least 10 hours of continuing education per year

Works with DVP to implement from a region / area perspective all programs / tools to ensure increased performance and proficiency

Performs other duties as required or assigned

Qualifications

Education and Experience

Bachelor's degree in business or related field

Minimum of five years' experience in DME or healthcare industry preferred

Previous management, sales, and clinical experience required

Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)

Knowledge of P&Ls, financials, budget analysis

Knowledge of third party billing / contracts

Organization and time management skills

Availability to travel up to 40% of the time with frequent overnight travel required

Must reside within 75 miles of one of the locations supported and maintain an office within the region as agreed upon with Division level management for non-travel days

Valid driver's license in state of residence

Employment is contingent upon a drug screening test and background investigation

Skills

Ability to multi-task

Able to review and understand a variety of financial, employee performance, and management reports and apply to management of personnel

Able to review patient charts and discern compliance with Rotech's policies and procedures

Effective decision-making skills

Effective oral and written communication skills

Must be able to clearly communicate expectations and information in both one-on-one and group settings

Strong analytical, numerical, and reasoning abilities

Strong business judgment, decision-making, and leadership skills

Strong negotiation skills

Strong planning, multi-tasking and organizing skills

Understand financial analysis, revenue management and basic corporate financial structure

Physical Demands

Lift and carry up to 50lbs during travel

Regularly review documents with small print

Requires occasional lifting and transporting of patient equipment

Requires sitting, walking, standing, talking and or listening; extensive walking and working on one's feet for extended periods of time

Travel extensively via airplane and / or vehicle

Utilize computer for extensive hours

Machines, Equipment and Technical Abilities

Basic understanding and ability to use computer programs including, but not limited to Word, Excel, PowerPoint and e-mail applications

Understands use of all applicable home respiratory equipment and supplies

Able to use common office equipment (e.g., copier, scanner, fax, computer, etc.)

Rotech Information

Benefits

Generous paid time off and paid holidays

Overtime pay for non-exempt hourly positions based on business needs

Commission for Account Executives

Fixed and variable rate car reimbursement for Area Managers and Account Executives

Employee discount program

Employee recognition program

Bonus and incentive opportunities

Mileage reimbursement (when applicable for the position)

Telephone reimbursement (when applicable for the position)

EAP

401k

Medical, Prescription, Dental and Vision

HSA and FSA / Dependent Care FSA

Life Insurance, Disability, Accidental death, Identity protection and Legal services

Meru Health Mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings solutions programs

HEPB and TB vaccinations

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We appreciate your interest in Rotech Healthcare Inc. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.