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Employee Communications Manager
Employee Communications ManagerLanceSoft • San Mateo, CA, United States
Employee Communications Manager

Employee Communications Manager

LanceSoft • San Mateo, CA, United States
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  • [job_card.full_time]
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JOB DESCRIPTION
Employee Communications Manager

The Employee Communications Manager will be responsible for developing and executing comprehensive internal communication strategies that inform, engage, and inspire our employees. This role requires a highly skilled writer and strategic thinker with strong project management capabilities who can navigate complexity, is capable of working in a fast-paced environment, and collaborating effectively across all levels of the organization. The ideal candidate will be instrumental in fostering a positive and cohesive company culture through effective communication.

Key Responsibilities

  • Communication Strategy Development: Design and implement internal communication plans and initiatives that align with company goals, values, and strategic priorities.
  • Content Creation and Curation: Develop compelling and consistent content for various internal channels, including company-wide emails, intranet articles, presentations, newsletters, executive communications, announcements, and manage complex employee education materials.
  • All-Hands Meetings & Events: Plan, manage, and execute all-hands meetings, and other company-wide events, including agenda development, content creation, speaker coordination, and logistical oversight.
  • Executive Communications Support: Partner with senior leadership to craft key messages and develop communication materials for internal audiences.
  • Change Management Communications: Develop and deliver communication strategies to support organizational change initiatives, ensuring clarity and transparency for employees.
  • Project Management: Manage multiple communication projects simultaneously, ensuring timely delivery and high-quality output. Create and continuously improve workflows, templates to bring order to complex, cross-functional work.

Qualifications
  • Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field.
  • 6-8 years of experience in internal communications, corporate communications, or a related field, preferably within a fast-paced, dynamic organization.
  • Exceptional writing, editing, and storytelling skills with a strong ability to translate complex information into clear, concise, and engaging content.
  • Proven experience planning and executing company-wide events, particularly all-hands meetings.
  • Strong project management skills with the ability to prioritize tasks, manage deadlines, and work independently across multiple, complex workstreams.
  • Ability to thrive amid ambiguity and changing priorities; proactively anticipates needs, risks, and interdependencies. Comfortable owning ambiguous work and unblocking cross-functional gaps.
  • Demonstrated ability to work effectively with senior executives and stakeholders at all levels.
  • Experience with various internal communication platforms and tools (e.g., intranet platforms, email marketing tools, presentation software).
  • Experience with collaboration/project management tools (e.g., Asana/Jira/Google suite) and basic analytics/reporting.
  • Ability to thrive in a fast-paced environment, adapt to changing priorities, and manage multiple projects concurrently.
  • A collaborative spirit and strong interpersonal skills with a commitment to building positive working relationships.
  • Experience with change management communication principles is a plus.
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Employee Communications Manager • San Mateo, CA, United States

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