Financial Counselor

Description

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FINANCIAL COUNSELOR

Ridgeview Institute has been a staple in the state of Georgia and nationwide for the treatment of both addiction and behavioral health for over 40 years. We provide a comprehensive continuum of mental health and substance abuse treatment services based upon a commitment to excellence and quality care to patients and their loved ones.

Located on a 37-acre wooded campus in the city of Smyrna, GA on the outskirts of Atlanta, Ridgeview Institute provides a safe, caring environment with Psychiatrists, Nurses, Social Workers, Counselors, Activity Therapists and Mental Health Technicians. Treatment services include inpatient and outpatient services and aftercare.

To learn more about Ridgeview Institute, please visit:

We have an exciting opportunity to join our team as a Financial Counselor!

The Financial Counselor is responsible for role modeling for the counselors in accordance with the established standards of care, mental health practice, and facility policy, goals, and objectives. This position contributes to the hospitals philosophy, objectives, educational and quality improvement efforts while providing guidance to the Financial Counselors. The essential job functions of this position are not limited to the duties listed.

• Verifying benefits and eligibility on admission inquiries
• Preparing patient folders for admissions
• Meet with patient/family to discuss estimated balance due and to collect payment or set up payment plan with Guarantor
• Coordinate with the utilization review department on discharge planning efforts to limit the risk of non-payment, providing ongoing patient benefit information, participating in patient discharge procedures, and coordinating financial arrangements with collection personnel
• Ensure that financial forms are completed and scanned into the patient's account
• Complete account audit to ensure data entered is accurate in the billing system
• Follow up on payment plans timely and consistent for payments due
• Assist patients with hardships paperwork and required supporting documentation

Qualifications

Qualifications:

• High school graduate or equivalent required.
• A minimum of three (3) years experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments, and deductible schedules and payment plans
• Working knowledge of computers and business software programs (Excel) preferred.
• Proficient knowledge of medical and insurance terminology, billing practices and coding, is required
• Must have excellent interpersonal and telephone skills
• Must have effective written and verbal communication skills
• Must posses patient interview techniques
• Must have the ability to work under minimal supervision, is detail oriented and possess problem-solving skills.
• Must be able to meet our Covid 19 vaccination requirements.

Additional Requirements: Successful completion of CPR/ First Aid certification and CPI training within 90 days of employment prior to assisting with restraining procedures. May be required to work occasional overtime and flexible hours. Must be able to meet our Covid 19 vaccination requirements.

Ridgeview Institute offers competitive rates and benefits including:

• Paid Time Off
• Medical, Dental and Vision Plans
• Short Term and Long Term Disability
• Life Insurance
• 401k Retirement Plan with Company Match

At Ridgeview Institute we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.