Helpdesk/Systems AnalystNoor Staffing Group • New York, NY, United States
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Helpdesk / Systems Analyst
Noor Staffing Group • New York, NY, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Yardi Voyager experience with knowledge of add-on modules (CRMIQ, PayScan, VendorCafé, SiteManager preferred) Strong technical support background with helpdesk or user support experience Microsoft Office proficiency and familiarity with Adobe tools Basic accounting knowledge and experience with financial data processing Excellent communication skills with ability to train and guide users at all technical levels Customer service mindset with professional demeanor and problem-solving approach Bachelor's degree in Communications, MIS, Accounting, Marketing, or related field Willingness to travel for training and property support
We've partnered with an established property management company seeking a customer-focused Helpdesk / Systems Analyst to serve as the technical lifeline for their teams nationwide. In this essential support role, you'll be the go-to expert who keeps their operations running smoothly by resolving system issues, training users, and ensuring data accuracy across their ERP platform.
What You'll Do
- Manage helpdesk tickets and provide technical support to property and corporate teams across multiple locations
- Train new and existing staff on Yardi ERP, Microsoft Office, and third-party software applications
- Process accounts payable transactions, invoices, and internal billing with accuracy and attention to detail
- Collaborate with Accounts Payable and Revenue Control teams to maintain data integrity and reporting standards
- Complete monthly property reviews and GPR journal entries
- Create and maintain process documentation to support operational efficiency
What We're Looking For
$80,000 - $90,000 Depending on experience + Comprehensive Benefits Package + Hybrid Schedule
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