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Executive Director - Investor Relations
Executive Director - Investor RelationsRobert Half • New York, NY, US
Executive Director - Investor Relations

Executive Director - Investor Relations

Robert Half • New York, NY, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

Overview

A global leader in the financial services and investment banking industry is seeking an Executive Director of Investor Relations to provide strategic leadership and operational oversight within its Alternative Investment Services (AIS) division. This individual will set the vision for investor relations operations, oversee key transformation initiatives, and ensure the delivery of best-in-class services to institutional clients and their investors.

The AIS division provides fund administration and middle-office services to single-manager hedge funds, private equity funds, and fund-of-funds, serving clients across North America, Europe, and Asia-Pacific.

Key Responsibilities

  • Provide strategic direction and leadership for the Investor Relations (IR) team, ensuring alignment with overall business goals and client service objectives.
  • Serve as the senior escalation point for complex client and investor matters, demonstrating deep industry expertise and sound judgment.
  • Build and maintain strong relationships with senior stakeholders, investors, and internal partners across global operations.
  • Oversee and continuously enhance the end-to-end investor relations operating model, driving process optimization, innovation, and risk mitigation.
  • Lead large-scale transformation initiatives, including systems implementations, data migrations, and operational re-engineering projects.
  • Champion a culture of client service excellence, continuous improvement, and operational rigor.
  • Oversee execution of regulatory and compliance requirements to maintain adherence to global standards.
  • Drive adoption and evolution of the “follow-the-sun” service model for seamless global service delivery.
  • Identify and mitigate operational and regulatory risk areas in partnership with senior leadership and control teams.
  • Develop and mentor senior leaders and high-potential talent, fostering a culture of accountability and professional growth.
  • Leverage data-driven insights and KPIs to inform business strategy, performance management, and decision-making.
  • Represent Investor Relations in senior forums, cross-functional initiatives, and industry engagements.

Qualifications

  • Extensive experience in alternative investment servicing , with deep expertise in investor relations, operations, and regulatory practices.
  • Proven track record of strategic leadership managing large teams and executing complex change initiatives in a matrixed environment.
  • Strong technical knowledge of hedge funds, private equity, and fund structures , with comprehensive understanding of industry products and trends.
  • Demonstrated ability to build and influence senior-level relationships with clients and stakeholders.
  • Deep understanding of regulatory frameworks, risk management, and governance standards in the financial services industry.
  • Excellent communication, presentation, and analytical skills, with a focus on data-driven outcomes.
  • Bachelor’s degree required ; advanced degree or relevant professional certification preferred.
  • Technical Skills
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, Visio, Outlook).
  • Experience with SQL and project management tools such as MS Project is a plus.
  • Strong knowledge of Hedge Fund Accounting and Investor Relations systems .

    • Core Competencies

  • Strategic Leadership : Inspires teams and drives business direction.
  • Change Management : Leads transformation and operational evolution.
  • Client Focus : Delivers exceptional client and investor service.
  • Risk and Control : Maintains strong compliance and control frameworks.
  • Collaboration : Partners effectively across global functions.
  • Innovation : Encourages continuous process improvement.
  • Talent Development : Builds and mentors strong leadership teams.
  • Global Mindset : Operates effectively across diverse markets and cultures.

    • Position Demands

  • Flexibility to work extended hours during integrations, implementations, and reporting cycles (e.g., month-end, year-end, tax season).
  • Willingness to work flexible hours to meet global operational needs .
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