Director, Content Operations

Director, Content Operations

Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world's largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation.

About the Role

We are looking for a detail oriented, innovative, and proactive Content Operations Director to lead our Operations team. In this role you will serve as the group leader, requiring excellent communication and leadership skills. You will interact with various cross-functional partners across the company, including engineering, content, partnerships, product, and international teams, to ensure a unified approach to how content is ingested and launched on Tubi.

You will oversee the entire intake pipeline from delivery through launch, creating documentation and processes, and ensuring all assets arrive ahead of schedule and are ingested and launched by the expected date.

This is a hybrid role based out of our Los Angeles or San Francisco office. You must be willing to travel to our Los Angeles or San Francisco office two days / week.

What You'll Do

• Manage a 30+ team of Sr. Managers, Supervisors, Program Managers, Tech Ops, Sr Associates and Associates, providing training, performance management and mentorship.
• Oversee the content pipeline to ensure the team effectively QAs, tracks, validates, troubleshoots and manages content ingestion, while also checking and enhancing metadata to enable the timely launch of titles.
• Report on Content Operations KPIs and collaborate with Data Science to create metrics to track progress against goals.
• Design and implement automated workflows and processes to optimize content operations and partner with Product on content platform roadmap initiatives to improve operational efficiency and scalability.
• Primary point of contact for cross-team collaborations involving Content Operations, including live events, localization, systems changes and updates.
• Create collaborative relationships with team members across many departments and teams, including Content Acquisitions, Content Partnerships, Originals, International, Product and Engineering.
• Evaluate, implement, and manage operational third-party applications and services such as Aspera, FrameIO, Virtual Edit Bays, AWS, QA, dubbing, and Audio Description generation.
• Oversee third-party vendor relationships, inclusive of negotiations, establishing workflows, technical integration and managing invoices.
• Ensure the team is structured effectively to scale and support the company's goals which can include variable schedules as necessary.
• An endless commitment to quality and the best viewer experience possible.

Your Background

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, long-term incentive plan, and various benefits including medical / dental / vision, insurance, a 401(k) plan, paid time off and other benefits in accordance with applicable plan documents.

High cost labor markets such as but not limited to Los Angeles, New York City, and San Francisco

$125,400 - $179,200 USD

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized covers the majority of all US employee benefits. The following distinctions below outline the differences between the Tubi and FOX benefits :

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.