Logistics Manager - Greenville

Department : Resource Operations

Reports To : Vice President- Resource Ops

Classification : Exempt

Updated : 10 / 20 / 2025

Position Overview

The Logistics Coordinator is responsible for maintaining daily schedules and coordinating incoming and outgoing shipment activities that involve dispatching drivers to sites. Duties include the planning, routing, and dispatching of trucks to pick up and deliver product, providing general support services, including administrative duties and the preparation of reports related to agency activity and the receipt and distribution of food. The Logistics Coordinator will work closely with the Food Sourcing and Acquisition Manager to optimize efficiencies in receiving and shipping all product, mainly the HHFB outbound and inbound trucks.

Essential Duties and Responsibilities

Handle logistics and design routes for all fleet vehicles and drivers, including RFC's. Using Omnitracs and MS Teams, map out routes and locations to ensure safe delivery of product. Optimize geolocation to determine best routes to optimize resources. Map most efficient approach for long distance tractor trailer routes. Coordinate with MYB RFC manager to utilize refrigerated storage space so that both locations are always ensuring proper product rotation.

Coordinate with Senior Director of Warehouse Operations & Logistics accurate inventory is pulled for all shipping orders. Report final order numbers and information back to appropriate program coordinator. Coordinate with Food Sourcing and Acquisition Manager to schedule retail pickups so that we maximize lbs. donated within acceptable shelf-life dates. Using both HHFB resources and / or Agency direct pickups.

Assign all vehicle routes, hours, and schedules for drivers. Work with Food Sourcing and Acquisition Manager to manage and schedule all partner agency deliveries, donor pick up requests, regional food center transfers and deliveries. Coordinate loading and unloading of HHFB trucks using warehouse staff to ensure deliveries are made on time and accurately. Coordinate with Warehouse Managers to ensure outbound trucks have proper paperwork before leaving the warehouse and are filed properly upon return to warehouse.

Communicate with Warehouse Managers regarding the drivers daily to resolve issues or challenges on the road. Communicate challenges drivers witness with donors or agencies to the appropriate staff person.

Oversee preventive maintenance schedule, transportation of vehicles, and recordkeeping to ensure fleet trucks are in safe driving condition. Ensure daily vehicle inspections are performed. Review trucks returning from preventive maintenance to ensure there are no issues returning truck to fleet use. Handle minor fleet repairs. Complete weekly review of fleet vehicles in all three locations by ensuring Warehouse Managers and drivers are checking the trucks. Assist with purchase and sale of equipment.

Ensure vehicles in the fleet are cleaned according to the cleaning schedule.

Ensure all food, driving, and warehouse safety practices are followed, and that all drivers are trained and tested on the use of forklifts, pallet jacks, and miscellaneous driving skills. Communicate all safety practice changes from Safety Committee to drivers, with special focus on food safety and warehousing / transporting of food.

Oversee the continuous training of drivers on driving and safety techniques. Assign and follow-up on special requests. Communicate with drivers daily to handle questions, comments, concerns and provide solutions. Ensure drivers have all needed resources for completing their tasks.

Work with Human Resources to oversee the monitoring of all DOT registrations and insurance requirements for fleet vehicles and DOT physicals for drivers. Review temperature logs from drivers and oversee temperature control procedures.

Ensure fleet vehicles are staged safely and ready to be activated in the event of a disaster.

Maintain good relationships with donors and respond to donor pickup requests in a timely manner.

Schedule special pick-up routes as needed.

Participate as an active member of the Safety Committee responsible for implementing best practices through monthly meetings, staff safety moments and training programs under the guidance and direction of the Vice President- Resources Operations.

Other duties as assigned.

Position Requirements

High School Diploma and / or GED required; Bachelor's Degree in Business Administration or related study (preferred).

Valid SC Driver's License and a clean 10-year driving MVR.

Experience leading transportation in warehouse operations or fast paced business environment.

Strong leadership skills to include strategic management, managing conflict, etc.

Ability to work independently and as part of a team.

Must be able to clearly articulate HHFB's mission.

Ability to work with interruptions while maintaining a focus on producing quality work and customer service.

Ability to communicate effectively with people of diverse backgrounds and socio-economic levels both verbally and in writing.

Ability to collaborate with staff, volunteers, donors, agencies, and members of the local community.

Ability to relate effectively and professionally with other staff, volunteers, agency representatives and the public.

Ability to work flexible hours, including some evenings and weekends due to special events.

Knowledge and experience in Microsoft Office products and basic keyboarding skills.

Well-developed sense of urgency and follow through.

HHFB Team Member Accountabilities

• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.

Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.

Supports a culture of continuous improvement by identifying and communicating process and safety improvements.

Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.

Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Physical Requirements and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates hybrid in an office setting within the branch and remotely. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position operates primarily in an office setting within the branch. The position requires sitting at a desk and in meetings for long periods of time and involves extensive computer work with frequent interruptions. Vision abilities required include close vision and the ability to adjust focus.

Harvest Hope Food Bank is an equal opportunity employer and embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential. This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the position. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments the individual may be given. This position description does not constitute an employment agreement or contract.