A company is looking for a Director of Collections Strategy and Implementation.
Key Responsibilities
Conduct a diagnostic of existing treatment paths and identify opportunities for personalized, segmentation-driven strategies
Design and execute new segmentation frameworks and AI / ML-informed strategies for collections
Collaborate with cross-functional teams to ensure effective strategy development and compliance with regulatory requirements
Qualifications
Bachelor's degree in Business, Finance, Data / Computer Science, or related field; Master's preferred
10+ years of experience in collections strategy or analytics-driven servicing environments
Proven experience in transforming collections operations to data-driven, digital-first approaches
Strong analytical skills with experience in SAS, SQL, Python, or similar tools
Deep understanding of regulatory frameworks governing collections
Director Strategy • Guaynabo, Puerto Rico, United States