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Technical Services Consultant / IT Consultant
Technical Services Consultant / IT ConsultantMainSpring • DC Metro, DC, US
Technical Services Consultant / IT Consultant

Technical Services Consultant / IT Consultant

MainSpring • DC Metro, DC, US
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Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area) Job Location :

  • DC Metro Area Type : Fulltime, Mon-Fri Number of Openings : 1 Salary Range :   $100,000-$125,000 annually  Start Date : Contingent The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions.
  • It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time / project management skills are critical for customer satisfaction, as well as individual and the organization’s success.

Key Roles Responsibilities :

  • Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
  • Diagnose and resolve complex IT issues across various platforms and systems.
  • Provide technical support and guidance to team members and end-users.
  • Implement and troubleshoot IT infrastructure, including hardware, software, and network systems.
  • Monitor system performance and troubleshoot issues to ensure optimal functionality.
  • Collaborate with other departments to identify and address IT needs and improvements.
  • Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive.

    • Qualifications :

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Minimum of 10 years of experience in IT support or a similar role (5 as a lead role).
  • Strong knowledge of IT systems, networks, and software applications.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications are a plus.
  • Proficiency in  VMware  and  Hyper-V  environments.
  • Proficiency with  Office 365, Entra, Intune  and  Active Directory Administration .
  • Strong  PowerShell scripting  for automation tasks is a must.
  • Proficient with  AWS  and  Azure  cloud platforms.
  • Experience with  network security  and  firewall configurations (Unifi and PFSense troubleshooting a plus) .
  • Experience in  Linux systems administration .
  • Experience with  Teams Room Configuration .
  • Familiarity with  ConnectWise PSA ,  ScreenConnect , and  ITGlue   are a plus.
  • Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions Own vehicle and clean driving record.
  • Frequent travel to client sites throughout Maryland, Virginia and D.C.
  • About MainSpring MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow.
  • We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation.
  • Medical, Dental and Vision coverage for employee and family 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1 st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
  • Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided) Health Reimbursement Account (HRA) w / medical coverage 7 Paid Holidays + 1 Floating Holiday Paid Time Off (PTO) Bonus plans Tuition Reimbursement Program Employee Assistance Program Employee Referral Program Dynamic Recognition and Rewards Work with Industry-Leading Talent Promotion and Advancement Tracks Founded in 1993, MainSpring is headquartered in Frederick, Maryland and supports a wide range of clients including businesses, non-profits and government agencies.
  • Like our clients, people tend to stay at MainSpring.
  • If you think you’re a match, let’s connect.
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