Home Improvement Customer Service RepresentativeAce Handyman Services • Ballwin, MO, US
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Home Improvement Customer Service Representative
Ace Handyman Services • Ballwin, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Review project plans, specifications, and customer needs to prepare accurate cost estimates. Source pricing for materials. Prepare and present written estimates and proposals to clients. Collaborate with sales and project management teams to ensure customer satisfaction. Track and update project costs, budgets, and change orders as necessary. Proven experience in office management and / or estimating in the construction or home improvement industry. Strong knowledge of residential construction methods, materials, and pricing. Excellent organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with estimating software is a plus (e.g., ServiceTitan). Exceptional communication and customer service skills. Valid driver's license and reliable transportation for site visits. Experience working with homeowners and a basic understanding of residential building codes. Familiarity with CRM systems and project management tools. Competitive salary and benefits package Opportunities for growth and professional development Supportive team environment Paid time off and holidays Health Insurance
Office Manager - Estimator
Ace Handyman Services is a leading provider of home improvement services, specializing in carpentry, plumbing, electrical, painting and drywall repairs. We are committed to delivering high-quality craftsmanship and excellent customer service. We're looking for a reliable and detail-oriented Office Manager - Estimator to join our growing team.
Position Summary
The Office Manager - Estimator plays a dual role in the organization, managing day-to-day office operations while also providing accurate project estimates for residential home improvement jobs. This role requires excellent organizational skills, strong communication, and a solid understanding of construction and home improvement processes.
Key Responsibilities
Office Management :
- Coordinate scheduling of appointments, and crew assignments.
- Maintain accurate records, including client files, and job documentation.
- Manage incoming and outgoing communications, including calls and emails.
Estimating :
Qualifications
Preferred Qualifications
What We Offer
Compensation : $18.00 - $20.00 per hour
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Customer Service Representative • Ballwin, MO, US
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