We are currently on a hunt for a Customer Support Specialist to join our client's team in Rochester, NY.
What you’ll be doing :
- Create best in class experiences for all guests that contact us.
- Support would include educating the guest, help them accomplish what they want to do and talk entertainment while you do it
- Create relationships with guests based on a love of entertainment.
- Effectively use all available technology tools and resources to resolve guest inquiries.
- Develop and maintain a general knowledge of client’s products and services.
We would love to hear from you if :
Good communication skills in Canadian French / Quebecois.1+ years of Customer Service Experience.1+ years of Inbound Call service experience.Ability to type 30+ words per minute.High School Diploma or GED.We embrace diversity and equal opportunity in a serious way.