Surgery Scheduler / PSR

JOB TITLE : Patient Services Representative

GENERAL SUMMARY OF DUTIES :

The Surgery Scheduler / Patient Services Representative performs general business office functions that may include some or all of the following :

1. Ensure that the surgery schedule is correct & optimal

• Work closely with surgeon's offices to ensure cases are scheduled with correct procedures, times and case order
• Communicate with charge nurses, anesthesiologists, & surgical team regarding requested supplies, patient needs, etc.
• Maintain block schedules for surgeons & update as needed

2. Ensure overall total customer satisfaction.

Take detailed messages and confirm the appropriate people receive them.

and which insurances the center accepts.

3. Ensure that patients' needs are handled in a timely and efficient manner.

sheet, any referrals and obtain any signatures on center required paperwork.

billing system.

balances on the day of surgery.

4. Ensure that paperwork processing is confidential, efficient and timely.

procedures.

to perform the job.

communication between staff and the patient as well as any events surrounding the

patients' treatment.

5. Perform all other duties as assigned.

REQUIREMENTS :

Benefits :

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.