Client Engagement SpecialistVirtualVocations • Baton Rouge, Louisiana, United States
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Client Engagement Specialist
VirtualVocations • Baton Rouge, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Client Engagement Specialist / Admission Specialist for East Coast hours.
Key Responsibilities :
Field inquiries from potential clients via phone, email, and online forms
Match clients with therapists that best suit their psychological needs and logistical preferences
Manage lead nurturing processes to convert inquiries into active clients
Qualifications :
At least 2 years of experience in customer service, sales, or client-facing roles, preferably in the healthcare or mental health field
Proficient in CRM software and MS Office; tech-savvy with the ability to learn new tools quickly
Bachelor's degree in Psychology, Social Work, or related field preferred
Experience verifying insurance benefits preferred
Empathetic and compassionate understanding of mental health challenges
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