The Training Associate is responsible for providing learning and development support to help the business area accomplish its operational goals. Overall responsibilities include assess training needs recommend training solutions schedule and deliver training sessions and measure and monitor trainee progress to ensure delivery of business results. Expected to deliver training that covers product process and systems knowledge as well as service skills development.
Job Duties and Responsibilities
Partner with business area management to assess training needs for products programs policies procedures processes technical systems and service skills and develop plans to address those needs.
Update and organize classroom training materials (training manuals job aids role-play simulations quizzes tests etc.) using prepared curriculum.
Deliver training in either classroom or virtual settings that incorporates use of adult learning principles and recognizes different learning / work styles.
Monitor evaluate and record effectiveness of training courses. Recommend and develop alternatives as needed.
Research and analyze training and development practices methodologies and trends and recommend new approaches.
Represent the training area on project teams and recommend training strategies and solutions as needed.
Serve in a training producer role for live virtual course delivery
Required to be on site periodically when supporting live program delivery including on site logistical support as needed
Limited Learning Management System (LMS) administration (course setup modification etc.)
Required Job Qualifications
Associates degree with focus on adult learning principles preferred.
1 to 2 years of training experience.
Knowledge of Thrivents insurance and / or investment products and / or banking preferred
Pay Transparency
Thrivents long-term growth depends on attracting rewarding and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract reward and retain top talent. The applicable salary or hourly wage range for this full-time role is $25.27 - $34.19 per hour which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including but not limited to location relevant experience skills and knowledge business needs market demand and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered : various bonuses (including for example annual or long-term incentives); medical dental and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan / policy documents. Thrivents plans / policies are subject to change at any time at Thrivents discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race religion color sex gender identity sexual orientation pregnancy national origin age disability marital status citizenship status military or veteran status genetic information or any other status protected by applicable local state or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation please let us know by sending an email to or call and request Human Resources.
Required Experience :
IC
Key Skills
Accounts Receivable,Apache,Conveyancing Paralegal,Gallery,HR Recruitment
Employment Type : Full-Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 25 - 34
Associate Training • Minneapolis, Minnesota, USA