Community Management Intern

Community Management Intern

Learn to provide an extraordinary customer experience in retail store setting.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Learn from store, pharmacy, district manager, competitors and customers / patients.

Engage in a kick-off and day of service activity.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics.

Learns to analyze inventory trends and supervises inventory management.

Assists manager or assistant store manager in evaluating and developing displays.

Engage in weekly meetings with store manager or pharmacy manager.

Responsible for basic department pricing and making daily price changes.

Assists with exterior and interior maintenance.

Assists with separation of food items and product placement.

Has working knowledge of store systems and store equipment.

Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic.

Ensures compliance with state and local laws regarding regulated products.

Work as a group to complete the Intern Team Challenge and present to area, district and store leaders.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Complete evaluation of internship program upon completion.

Completes special assignments and other tasks as assigned.

Attends training and completes E-learnings and special assignments requested by Manager.

Shadow district leader for the specified time.

Reports customer complaints to management.

Assists Store Manager in planning and attending community events.

Should be a student beginning or completing senior year towards a Bachelor's degree.

Must be fluent in reading, writing, and speaking English.

Willingness to work flexible schedule, including evening and weekend hours.

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability / veterans.

The current salary range for this position is $17.00 per hour - $19.50 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.