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Learning Operations & Certification Manager
Learning Operations & Certification ManagerDiamond Braces • Englewood, Colorado, USA
Learning Operations & Certification Manager

Learning Operations & Certification Manager

Diamond Braces • Englewood, Colorado, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Essential Functions

  • Manage and administer quizzes exams and role-based certification programs
  • Enforce certification standards passing thresholds and retesting rules
  • Track training completion exam results and certification status in UKG
  • Control role readiness by approving or restricting certification-based access
  • Identify repeat failures missed exams and non-compliance trends
  • Escalate unresolved training failures according to defined protocols
  • Partner with L&D and HR on retraining documentation and corrective action
  • Produce regular reports on certification compliance and learning operations
  • Audit learning records and assessment integrity for consistency and accuracy

Preferred Qualifications

  • 5 years of experience in learning operations training compliance certification or LMS administration
  • Strong experience managing LMS platforms; UKG preferred
  • Background in healthcare dental call center or other regulated environments
  • Proven ability to enforce pass / fail standards and documentation discipline
  • Strong analytical skills with comfort reviewing performance data and trends
  • Clear professional written and verbal communication skills
  • High attention to detail and consistency

    • Benefits

  • Competitive salary based on experience and qualifications
  • Health Dental and Vision insurance plans
  • Paid Time Off (PTO)
  • 401(k) with company match
  • Growth and advancement opportunities
  • Supportive performance-driven work environment

    • Who We Are

    Diamond Braces is a fast-growing orthodontic organization committed to improving lives through healthier smiles. Our mission is to deliver orthodontic care that is affordable accessible and supported by exceptional servicethe AAA Experience. We operate with a clear purpose : No Smile Left Behind .

    Additional Information

  • This position may be remote or hybrid depending on location and business needs
  • Salary is based on experience skills and qualifications
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

    • Required Experience :

    Manager

    Key Skills

    Aerospace Engineering,Data Entry,Business Management,Flexcube,Contract

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Learning Operations Certification Manager • Englewood, Colorado, USA

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