Program Supervisor

A company is looking for a Program Supervisor responsible for reimbursement and administrative supervisory work within the department.

Key Responsibilities

Manage performance, including coaching, mentoring, and employee counseling

Act as a liaison between the Program Manager and the team, ensuring communication on program aspects

Evaluate program needs and implement process improvements for workflow efficiency

Required Qualifications

Bachelor's degree with 2 years of relevant experience, or a High School diploma with 4 years of experience in reimbursement / insurance or healthcare billing

3-5 years of supervisory experience in a service-driven environment

Extensive knowledge of pharmacy benefit methodologies and payment methodologies for Medicare, Medicaid, and private payers

Strong initiative and work ethic, with the ability to lead in a dynamic environment

Experience in quality assurance activities and adherence to standard operating procedures