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Licensed Insurance Account Manager
Licensed Insurance Account ManagerThe Landis Agency Farm Bureau Insurance • Grand Rapids, MI, US
Licensed Insurance Account Manager

Licensed Insurance Account Manager

The Landis Agency Farm Bureau Insurance • Grand Rapids, MI, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Property and Casualty License required

Benefits include : Competitive Base Pay, Commission, 3% IRA Match, 2 weeks PTO, 9 Company Holidays, Contribution to HRA.

As an Account Manager, you serve as the liaison between the company and its clients, focusing on building strong relationships. You oversee account activities, provide support, and work to resolve any issues that arise, ensuring clients receive exceptional service. You will work in an office setting, collaborating with colleagues and meeting with clients as needed. Your dedication to understanding client needs will be key to achieving mutual success.

Compensation : $22 hourly DOE

Responsibilities :

  • Collaborate with internal teams to align processes with client expectations
  • Direct client account management to achieve satisfaction and retention
  • Manage client interactions to align with company policies and industry regulations
  • Uncover possibilities for cross-selling and implement a process for engaging clients and properly offering the protection they still need for the gaps in their coverage

Qualifications :

  • Strong negotiation and communication capabilities required
  • Experience managing various accounts and consistently meeting performance goals
  • Property and Casualty License required
  • Minimum of 6 months in the insurance industry with a proven track record implementing client retention strategies and cross-selling necessary products to meet the client's needs
  • Experience with Salesforce and Guidewire preferred, but not required
  • About Company

    At The Landis Agency, we're a team dedicated to making a difference for clients and the community.

    We believe insurance is about empowering people with knowledge and protection when they need it most. Every client has a unique story, and we take time to understand, offering care and consideration in every interaction.

    Our team is driven to pursue excellence. We set ambitious goals and support each other in achieving them. We're 100% invested in our business, families, and community. When everyone gives their all toward shared goals, everyone benefits.

    We foster a culture that's both empowering and compassionate. We lift each other up, provide resources to succeed, and trust our team to serve clients exceptionally well, while honoring their lives outside of the office. By seeking to understand one another, we create meaningful impact.

    Community isn't a buzzword—it's a responsibility. We're committed to leaving our community better than we found it through time, talents, and genuine care.

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