Behavioral Health Specialist

REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners is seeking qualified candidates for a Behavioral Health Specialist position in its Human Services Departments Family Success Administration Division.

General Description

Assists Case Manager / Counselors and / or clinical staff in a County social services facility or office.

Works under close to general supervision according to set procedures but determines how or when to complete tasks.

Minimum Education and Experience Requirements

Requires two (2) year experience working in a social service agency social service or community program or community support group related to the area of assignment including six (6) months of clerical or closely related experience.

Special Certifications and Licenses

Must possess a valid FL Class E Drivers License at time of appointment and must be able to obtain and maintain authorization to drive on County business.

Preferences

• Associate Degree in relevant field
• Bachelors Degree in relevant field
• Bi-lingual in English / Spanish or English / Creole or English / Portuguese

SCOPE OF WORK

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Assists case workers or other professional or clinical staff with program participant-related activities.

Assists in preparing case activity notes monthly reports or other case management documentation.

Maintains case files; may maintain and update contract files and / or assist in data collection and completion of surveys fact sheets and questionnaires; may participate in case staffing.

Conducts intake interviews and assessments to determine eligibility for applicant and eligibility for various benefits.

Enters all collected data into computer system and processes paperwork.

Answers and returns phone calls to clients assist agencies and other outer agencies.

Performs general office duties such as filing and scanning.

Reviews each clients file for accuracy processes payment packet and delivers to supervisor for final signature.

Assists in processing all required government web site information to ensure client meets all HUD (Housing and Urban Development) requirements.

Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

Competencies

Secures and deploys resources effectively and efficiently. Identifies and obtains resources needed to accomplish objectives; identifies different ways to accomplish work when resources are limited. Makes progress across multiple priorities or responsibilities.

Provides direction delegating and removing obstacles to get work done. Asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.

Plans and prioritizes work to meet commitments aligned with organizational goals. Gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.

Holds self and others accountable to meet commitments. Holds self to high standards and consistently honors policies procedures and work requirements. Scrupulously ensures all work is correct.

Consistently achieves results even under tough circumstances. Does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.

Handles conflict situations effectively with a minimum of noise. Seeks out a variety of opinions and options; maintains an open mind; takes steps to ensure conflict remains constructive; avoids polarized or unilateral decisions; seeks agreement on critical issues.

Relates openly and comfortably with diverse groups of people. Recognizes even subtle social cues and nimbly responds to others needs and preferences. Helps to defuse difficult interpersonal situations by showing high levels of tact sensitivity and consideration. Builds rapport with ease.

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly concisely and professionally when speaking or writing.

County Core Values

All Broward County employees strive to demonstrate the Countys four core behavioral competencies.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore if you require assistance due to a disability please contact the Professional Standards Section in advance at or email to make an accommodation request.

Emergency Management Responsibilities

Note : During emergency conditions all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster such as a hurricane or other emergency situation and are expected to perform emergency service duties as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward Countys Employee Code of Ethics gift and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public co-workers elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race color religion sex national origin age disability marital status political affiliation familial status sexual orientation pregnancy or gender identity and expression.

Required Experience :

IC

Key Skills

Accounts Handling,Access,Commissioning,Biotechnology,Civil Engineering,Health And Safety Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 42377 - 67634