Talent.com
Veterinary Client Service Representative - Lead
Veterinary Client Service Representative - LeadThrive Pet Healthcare Specialists - Albuquerque • Albuquerque, NM, US
Veterinary Client Service Representative - Lead

Veterinary Client Service Representative - Lead

Thrive Pet Healthcare Specialists - Albuquerque • Albuquerque, NM, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

Thrive Pet Healthcare Specialists Albuquerque is looking for a Lead Client Service Representative to join the team!

What we offer :

  • Health, vision, and dental insurance
  • 401k match
  • PTO
  • Paid parental leave
  • Paid purrental leave
  • Pet care benefits
  • Growth and development opportunities
  • And much more!

Responsibilities include, but are not limited to :

  • Act as a liaison between front office and other department supervisors
  • Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and client service needs to the hospital manager
  • Coach employees and direct reports
  • Resolve informal client complaints, maintain and report on these issues to the hospital manager
  • Provide top-notch customer service
  • Identify and work compassionately with clients in various emotional states
  • Answer and triage phone calls from clients
  • Schedule appointments and schedule procedures
  • Directs client and patient admissions and discharge operations
  • Process payment transactions
  • Perform end of day activities and routine banking deposits
  • Maintain proper documentation in the electronic medical record
  • Relay the appropriate information to / from clients to doctors and / or management
  • Assist in cleaning the hospital including but not limited to : keeping reception desk area and lobby clean and sanitary, taking out the trash, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed
  • Act as a primary point of contact for referring veterinary clinics and doctors
  • Track and manage incoming referrals to ensure timely scheduling and communication
  • Ensure referring veterinarians are kept informed of patient status, updates, and discharge summaries
  • Maintain accurate referral logs and contact information for rDVMs
  • Coordinate with doctors and medical staff to streamline the referral process
  • Ensure a professional and courteous experience for referring clinics

    • Requirements :

  • High school diploma or equivalent
  • Previous customer service experience, preferably in veterinary or healthcare setting
  • Strong communication and interpersonal skills
  • Ability to multitask and work well under pressure
  • Basic computer proficiency
  • Knowledge of veterinary terminology and procedures
  • Ability to lift up to 50 pounds, squatting, reach, and walking throughout the day
  • Outstanding team skills
    • [job_alerts.create_a_job]

    Veterinary Client Service Representative • Albuquerque, NM, US

    [internal_linking.related_jobs]
    Physician (MD / DO) - Cardiology - General / Other in Albuquerque, NM

    Physician (MD / DO) - Cardiology - General / Other in Albuquerque, NM

    LocumJobsOnline • Rio Rancho, New Mexico, US
    [job_card.full_time]
    LocumJobsOnline is working with CompHealth to find a qualified Cardiology MD in Albuquerque, New Mexico, 87106!.A large hospital in Albuquerque, NM is looking to hire another noninvasive cardiologi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CT Tech - $2,242 per week in Silver City, NM

    Travel CT Tech - $2,242 per week in Silver City, NM

    Atlas MedStaff • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Atlas Medstaff is currently seeking candidates in the CT Tech (CT Tech) profession for a 13 week contract in the Silver City, New Mexico area. Atlas Medstaff is a premier staffing firm dedicated to ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Travel Physical Therapist (PT) - $2,343 per week in Albuquerque, NM

    Travel Physical Therapist (PT) - $2,343 per week in Albuquerque, NM

    Medical Solutions • Rio Rancho, New Mexico, US
    [job_card.full_time]
    A facility in Albuquerque, NM is seeking its next amazing PT (Physical Therapist).Read on if this sounds like your perfect fit!. Nurses and allied healthcare professionals are in high demand nationw...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Veterinarian

    Veterinarian

    National Veterinary Associates • Albuquerque, NM, US
    [job_card.full_time]
    No Saturdays / Sundays, Mentorship for New Grads, Strong Tech Team • • •.Skilled Tech Team, No On-Call • • •.Bolton Animal Hospital has been serving the\nAlbuquerque area since 1941.We are a thriving, prog...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $2,045 per week in Silver City, NM

    Travel Physical Therapist (PT) - $2,045 per week in Silver City, NM

    Triage Staffing LLC • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Travel Rehab : Physical Therapy Silver City.Shift Details : 8H Days (8 : 00 AM-4 : 30 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $1,705 to $2,054 per week in Los Lunas, NM

    Travel Physical Therapist (PT) - $1,705 to $2,054 per week in Los Lunas, NM

    Fusion Medical Staffing • Los Lunas, NM, US
    [job_card.full_time]
    Travel Physical Therapist (PT).Facility in Los Lunas , New Mexico.Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Los Lunas , New Mexico.As a memb...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Non-Invasive Cardiology | New Mexico Metro | Loan Forgiveness

    Non-Invasive Cardiology | New Mexico Metro | Loan Forgiveness

    Jackson Physician Search • Albuquerque, US
    [job_card.full_time]
    A locally owned healthcare system in New Mexico is seeking a board certified or board eligible non-invasive cardiologist to join their growing cardiology team. Looking for a place where your money g...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Financial Services Associate

    Financial Services Associate

    Fidelity Investments • Albuquerque, NM, US
    [job_card.full_time]
    Do you genuinely enjoy making a difference in the lives of others? If you answered “.Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Dentist - Rio Rancho, New Mexico

    General Dentist - Rio Rancho, New Mexico

    Rio Rancho Dental Arts • Rio Rancho, NM, US
    [job_card.full_time]
    General Dentist to join our team.You’ll work in an environment that encourages full clinical autonomy, with the ability to tap into a robust mentorship program and a network of more than 3000...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Los Lunas, NM

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Los Lunas, NM

    AlliedTravelNetwork • Los Lunas, NM, US
    [job_card.full_time]
    AlliedTravelNetwork is working with CompHealth to find a qualified Physical Therapist (PT) in Los Lunas, New Mexico, 87031!. CompHealth services are always free to you.Let us do the heavy lifting an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Representative

    Retail Representative

    The Retail Odyssey Company • Los Lunas, NM, US
    [job_card.full_time]
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $2,490 per week in Silver City, NM

    Travel Physical Therapist (PT) - $2,490 per week in Silver City, NM

    Cross Country Allied • Rio Rancho, New Mexico, US
    [job_card.full_time]
    As a skilled nursing facility physical therapist, you'll provide PT services to help patients regain their health and mobility. Working at a skilled nursing facility, you'll assess patients' mobilit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $2,586 per week in Silver City, NM

    Travel Physical Therapist (PT) - $2,586 per week in Silver City, NM

    Care Career • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Physical therapists work with patients to improve their movement and manage their pain.PTs use a variety of techniques to help their patients, including hands-on therapy, strengthening and stretchi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $2,260 per week in Silver City, NM

    Travel Physical Therapist (PT) - $2,260 per week in Silver City, NM

    Core Medical Group • Rio Rancho, New Mexico, US
    [job_card.full_time]
    Client in NM seeking Physical Therapist.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract / travel role. Contract / travel assignments are ty...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $1,200 to $1,400 per week in Santa Fe, NM

    Travel CT Tech - $1,200 to $1,400 per week in Santa Fe, NM

    Titan Medical Group • Rio Rancho, New Mexico, US
    [job_card.full_time]
    ARRT(CT) / BCLS / BLS - American Heart Association.Titan Medical is looking for travelers to fill a Travel Surgical Tech position for a 13 week assignment in Santa Fe, NM! Call Titan for additional det...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Client Service Representative, Route 66 VECCC

    Client Service Representative, Route 66 VECCC

    Ethos Veterinary Health • Albuquerque, NM, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Client Service Representative Compensation : .Overnight Shift Differential : $3 / hr Are you a compassionate, enthusiastic "people person" with a love for animals?.Do you thrive in a dynami...[show_more]
    [last_updated.last_updated_30]
    Travel Physical Therapist (PT) - $1,928 to $2,112 per week in Los Lunas, NM

    Travel Physical Therapist (PT) - $1,928 to $2,112 per week in Los Lunas, NM

    AMN Healthcare Allied • LOS LUNAS, NM, US
    [job_card.full_time]
    Job Description & Requirements.Physical Therapist - Outpatient - (PT) .StartDate : ASAP Available Shifts : 8 D Pay Rate : $1927. Reputable OP is looking for a highly motivated and energetic thera...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $1,986 per week in Los Lunas, NM

    Travel Physical Therapist (PT) - $1,986 per week in Los Lunas, NM

    AlliedTravelCareers • Los Lunas, NM, US
    [job_card.full_time]
    AlliedTravelCareers is working with GetMed Staffing to find a qualified Physical Therapist (PT) in Los Lunas, New Mexico, 87031!. GetMed Staffing is searching for a strong Physical Therapist to assi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]