Talent.com
Front Desk Agent
Front Desk AgentCalifornia Staffing • Irvine, CA, US
Front Desk Agent

Front Desk Agent

California Staffing • Irvine, CA, US
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Embassy Suites Irvine Front Desk Position

Embassy Suites Irvine is part of the amazing Sage Hospitality portfolio where we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our associates. We believe in being true to ourselves and employing our passions. We are not just looking for associates; we are looking for genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving our guests from all walks of life. We are an energetic, diverse and close nit team that has a blast creating extraordinary experiences for our guests and fellow associates. The Perks :

  • Hilton Hotel discounts world wide
  • Medical, vision, and dental insurance (full time employees only)
  • 401(k) (full time employees only)
  • Lunch daily

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Job Overview

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

  • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
  • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
  • Regularly calculates and / or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Driving hotel guests to and from the airport and other assigned trips, obeying all traffic rules and regulations constantly throughout shift to ensure a safe, accident-free trip.
  • Maintains a friendly, cheerful and courteous demeanor at all times.

    • Qualifications

    Education / Formal Training

  • High School diploma or equivalent

    • Experience

  • None required

    • Knowledge / Skills

  • Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
  • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
  • Must be fluent in oral and written English.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

    • Physical Demands

    The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to read written communiques and monochrome computer screen.
  • Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
  • Must be able to understand and follow verbal / written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
  • 90% of shift is standing, Bending / kneeling - repeated bending and kneeling required while filing.
  • Mobility - must be able to reach all areas of hotel to assist clients.
  • Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

    • Environment

    Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

    Salary

    USD $20.00 - USD $20.00 / Hr.

    [job_alerts.create_a_job]

    Front Desk Agent • Irvine, CA, US

    [internal_linking.related_jobs]
    Front Desk OPENER / Mornings

    Front Desk OPENER / Mornings

    Run With Stride • Irvine, CA, United States
    [job_card.full_time]
    STRIDE is a boutique treadmill studio experience that is here to reinvent the definition of a runner.Coached running classes are led by expert trainers in a supportive and empowering environment wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Hotel Front Desk Associate

    Hotel Front Desk Associate

    TradeJobsWorkforce • 92604 Irvine, CA, US
    [job_card.full_time]
    Now hiring a Hotel Front Desk Associate, where you will manage simple records and enter information accurately, help organize and maintain a tidy workspace, and provide friendly assistance to custo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Marriott Laguna Cliffs Resort - Spa Massage Therapist

    Marriott Laguna Cliffs Resort - Spa Massage Therapist

    Aimbridge Hospitality • Dana Point, CA, United States
    [job_card.full_time]
    The Licensed Massage Therapist administers professional massage and body treatments to our guests.They must have a thorough knowledge of numerous massage modalities, possess a general understanding...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Korean Field Sales Representative

    Bilingual Korean Field Sales Representative

    AT&T • San Clemente, CA, US
    [job_card.full_time]
    Job Description : Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home. Field Sales Representatives at AT&T are driven to connect – ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Lucilles BBQ - Front Desk

    Lucilles BBQ - Front Desk

    Hofman Hospitality Group • Chino, CA, United States
    [job_card.part_time]
    Lucilles BBQ Chino Hills - Chino Hills, CA.The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provide accurate quote time when appro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Reserve Prosthodontist

    Reserve Prosthodontist

    United States Army • San Clemente, CA, United States
    [job_card.full_time]
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Border Patrol Agent - Entry Level

    Border Patrol Agent - Entry Level

    Customs and Border Protection • Dana Point, CA, US
    [job_card.full_time]
    Border Patrol Agent (BPA) GL-5 / 7 grade levels NEW RECRUITMENT AND RETENTION INCENTIVES!IMPORTANT NOTICE : Duty assignments available at the time of offer may include the Southwest Border, including ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Desk / Sales Associate

    Front Desk / Sales Associate

    Stride • Irvine, CA, US
    [job_card.full_time]
    The STRIDE Advisor assists the General Manager with new membership sales as well as the retention of current members.The STRIDE Advisor provides superior customer service while assisting new and cu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Insurance Account Manager - Spanish

    Bilingual Insurance Account Manager - Spanish

    Chris Dolkas - State Farm Agency • San Clemente, CA, US
    [job_card.full_time]
    State Farm Agency, located in SAN CLEMENTE, CA has an immediate opening for a Bilingual (Spanish / English) Insurance Account Manager. Insurance experience is not required as we will train the right p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Real Estate Associate Agent (1099) Inland Empire, CA

    Real Estate Associate Agent (1099) Inland Empire, CA

    Redfin • Lake Forest, CA, US
    [job_card.full_time]
    Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Host

    Front Desk Host

    Floyds 99 Barbershop - Tustin • Tustin, CA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At. Help keep the party going at our.Employee assistance program offering...[show_more]
    [last_updated.last_updated_30]
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Capistrano Beach, California, US
    [job_card.full_time] +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Virtual Care Physician

    Virtual Care Physician

    QuickMD • Dana Point, CA, United States
    [job_card.full_time]
    About QuickMD : QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essenti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Guest Relations Manager

    Guest Relations Manager

    Montage Hotels & Resorts • Laguna Beach, CA, United States
    [job_card.full_time]
    The Guest Relations Manager is responsible for the management and day-to-day operations of the Guest Relations department. This is an integral position held accountable for the seamless movement of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Agent

    Front Desk Agent

    Excel Hotel Group • Norco, CA, US
    [job_card.full_time]
    The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently, and courteously using the property management system. processing all payments according to esta...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Air Interdiction Agent

    Air Interdiction Agent

    US Customs and Border Protection • San Clemente, CA, US
    [job_card.full_time]
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly traine...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Agent

    Customer Support Agent

    VirtualVocations • Ontario, California, United States
    [job_card.full_time]
    A company is looking for a Customer Support Agent.Key Responsibilities Handle support tickets through an online help desk for player-related questions and issues Identify areas for support artic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Relationship Banker

    Retail Relationship Banker

    BMO Financial • San Clemente, CA, US
    [job_card.part_time]
    Retail Banking Sales & Service.Bilingual in Spanish and English is preferred.Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidan...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]