Veterinary Customer Service RepresentativeAlliance Animal Health • Ventura, California, USA
Veterinary Customer Service Representative
Alliance Animal Health • Ventura, California, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [job_card.part_time]
[job_card.job_description]Comprehensive Benefits (health dental vision liability 401k & 401K matching program life & supplemental insurance HSA & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applicable to licensed employees) Tuition Assistance Program Access to a CVA / CVT / CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts Holiday Pay Uniform Allowance Bonuses etc) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. Note some benefits may only be available to or vary slightly for full time employment status vs part time status.
Job duties include but are not limited to :
Maintain the visual appeal of the hospital reception area greet and welcome clients and patients answer questions and triage client concerns answer calls or emails and direct to the appropriate party for resolution schedule appointments to maximize efficiency and daily flow check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites scratches animal waste and potentially contagious diseases.
Whether youre looking to just be a master of your role or trying to grow into that next career move youll have opportunities through a variety of virtual and hands on interactive training and continuing development.
Qualifications : Were Looking For :
- Minimum 1 year of veterinary experience preferred or 3 years customer service experience in other fields.
- Compassionate calm team player with a positive attitude.
- Exceptional multitasking abilities and strong communication skills.
- Highly organized with excellent computer proficiency.
- Self-motivated with a desire to continuously learn and grow in your role.
- Ability to handle emotionally charged situations with professionalism and resilience.
- Excellent written and verbal communication skills especially in difficult or emotional circumstances.
- Comfortable working in a veterinary environmentmust not be squeamish.
- Ability to adapt quickly to changing situations and manage multiple priorities effectively.
Additional Information :
We offer our staff :
For additional details including our full equal opportunity statement texting / outreach communication authorization physical requirements of the job and more please visit : Work :
No
Employment Type : Full-time
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Experience : years
Vacancy : 1
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Veterinary Customer Service Representative • Ventura, California, USA
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