Systems Integration Engineer

Systems Integration Engineer

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

We are seeking a motivated and skilled Systems Integration Engineer who will be responsible for implementing, configuring and supporting digital payment and transaction systems within PayFac platform. This role is both technically skilled and customer-focusedsomeone who can translate business needs into smooth integrations between software, hardware, and secure network environments. This includes everything from coordinating client setups and testing to troubleshooting live environments and ensuring continued operational performance.

Essential Functions

• Lead the technical implementation and configuration of payment systems for new and existing business clients, ensuring seamless integration with internal and third-party applications. This includes point of sale integrations and gateway setups.
• Own technical end-to-end deployment of merchant environmentstesting transactions, funding, and reporting functionality prior to go-live.
• Analyze transaction logs, API calls, and gateway responses to diagnose issues in real time.
• Troubleshoot complex / tier 3 network, connectivity, and terminal issues both remotely and on-site when necessary.
• Provide training and documentation to internal teams on proper system operation and maintenance.
• Contribute detailed records of configurations, integrations, and versioning within CRM and technical systems.
• Collaborate with product and development teams to test enhancements, API updates, and new integration pathways.
• Monitor system performance of active integrations and proactively identify opportunities for optimization or automation.
• Follow compliance with PCI DSS, SOC 2, and other applicable data-security standards.

Minimum Requirements

Preferred Requirements

Skills and Abilities

Physical and Cognitive Demands

Working Environment

Travel Requirements

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.