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Bilingual Case Manager
Bilingual Case ManagerHeartland Human Care Services • Chicago, IL, US
Bilingual Case Manager

Bilingual Case Manager

Heartland Human Care Services • Chicago, IL, US
[job_card.30_days_ago]
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  • [job_card.permanent]
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Job Description

Job Description

Position : Family Reunification Specialist

Location : Rogers Park, Chicago, IL

Schedule : Tuesday to Saturday (1 : 30pm-10 : 00pm)

Summary :

Embark on a transformative journey with us to create a profound and lasting impact on the lives of vulnerable children! We are actively searching for a passionate Family Reunification Specialist to join our dedicated team at Heartland Human Care Services. This is your chance to be an integral part of our vision, making a meaningful difference in the Chicago area. Don't miss this opportunity to contribute to a cause that truly matters. Apply now and be the positive change these children deserve!

Why Join Us :

  • Make a Difference : Be a part of an organization that is deeply committed to creating positive change in the lives of individuals and communities.
  • Professional Growth : Take on a leadership role where you can develop and implement asset management systems, supervise a dedicated team, and contribute to ongoing education initiatives.
  • Comprehensive Benefits : Enjoy a range of benefits, including medical, dental, vision insurance, 401(k) match, paid maternity and paternity leave, commuter benefits, student loan assistance, and more.

Our Benefits :

  • Medical insurance. BCBS PPO, EPO, and HSA Plans
  • Dental insurance.
  • Vision insurance.
  • 401(k) 3% Employer Contribution.
  • Paid maternity leave.
  • Paid paternity leave.
  • Commuter benefits.
  • Professional Development Assistance.
  • Disability insurance
  • FSA Spending Account
  • Life Insurance
  • Employee Assistance Program
  • Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.

    • Essential Functions :

    Duties & Responsibilities

  • Collects and assesses family background information through interviewing children, families and care providers and reviews documents from police, Child Protective Services, and other agencies.
  • Refers family reunification cases to partner agencies, and participates in researching, assessing, and recommending family reunification and general care options for youth.
  • Collaborates with funders and stakeholders engaged in service provision for children, while promoting and evaluating best-interest recommendations based on child welfare best practice standards.
  • Ensures individual service planning, as well as weekly meetings with minors in care be it individually or groups, to provide case management, psychoeducation preparation for care post-discharge, and linkage supports.
  • Participates in referring to other programs, including foster care, and the initial preparation of referral.
  • Manages relationships with multiple parties (i.e., family members, potential sponsors, and stakeholders) and maintain appropriate professional decorum and boundaries when dealing with each.
  • Provides advanced advocacy, assessment, and case management services to individuals, families and groups and establishes appropriate service / treatment plans, reviews case progress and determines case closure according to program guidelines and standards.
  • Provides case consultation as appropriate and develops / implements special projects such as the development of informational materials, providing training for other staff in social work and treatment / service theory, and participating in assigned professional and community activities.
  • Completes all necessary forms, case records and statistical reports in an accurate and in a timely manner and submits such documentation to the supervisor / manager within the designated timelines.
  • Participates in staff meetings, staffing, working groups as required to support the goals and the overall development and implementation of the agency’s strategic plan.
  • Supervises program participants individually or in groups when applicable.
  • Helps program participants to modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and program participant's part in creating them.
  • Provides transportation of program participants as needed based on funder guidelines.
  • Assists in household maintenance responsibilities, as necessary.
  • Develops and maintains professional relationships with social service organizations and government agencies to enhance service delivery and to interpret Organizational programs for outside audiences.
  • Adheres to professional standards as outlined by governmental bodies, NASW (and / or other appropriate professional associations), private funding sources, Organization plans / policies, and program guidelines.
  • Participates in periodic evaluative reviews and / or in-house and external staff training to ensure that he / she understands and continues to adhere to such standards.
  • Other duties, as assigned.

    • Education and Experience :

  • Bachelor’s degree in Human Services, Psychology, Social Work or related discipline is required.
  • Minimum one (1) year of related experience is required.
  • Bilingual may be required based on funder requirements.

    • Certifications / Licenses :

  • A driver’s license with no prior suspension may be required per funder.

    • Knowledge / Skills / Abilities (K / S / A) :

  • Bilingual may be required per funder.
  • Ability to speak and fluency in one (or both languages if bilingual requirement) including but not limited to the following multi-language abilities :
  • Ability to read and interpret documents such operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Access to regular, dependable, and timely transportation
  • Ability and comfortability working with people of varying socioeconomic backgrounds.
  • Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.
  • Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
  • A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.
  • Proficiency in Microsoft Office, Internet Explorer, Outlook / Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to work independently and remain self-motivated with minimal direct supervision.
  • Strategic thought partnership and consultancy skills.

    • Work Arrangement :

  • This role is not eligible for remote work. All hours will be worked in person at the designated programs as assigned.
  • The employee in this position at a residential program may be required to stay on Organization premises during break and / or meal periods and until their replacement arrives.

    • Work Environment :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • Each program site operates on a 24 / 7 basis, 365 days per year. To meet both the needs of our participants and contractual obligations, employees are required to be flexible in regard to scheduling and work location.
  • Program sites are located throughout the Chicago area, including the North and South sides of Chicago, as well as the suburbs. Employees may be required to report to any one of our locations on a temporary or permanent basis.

    • Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is regularly required to sit, stand, and walk.
  • The employee must be able to stoop, kneel and / or crawl.
  • The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
  • The employee must occasionally lift and / or move up to 25 pounds.
  • The employee must have unrestricted ability to provide physical restraint.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    • Equal Opportunity Employer Statement

    HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.

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