General Manager

Description

Additional Information : This hotel is owned and operated by an independent franchisee Crabtree RI LLC. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Job reference : 000446

Salary : $80000-$90000 / year based on experience

Department : Property Leadership

Location : Residence Inn by Marriott Raleigh Crabtree Valley (2200 Summit Park Lane Raleigh NC 27612)

Division : Crabtree RI LLC

Hours Per Week : 40

General Manager

Residence Inn Raleigh Crabtree Valley is seeking an experienced and hospitality-driven General Manager to lead our all-suite extended-stay Marriott property located in the heart of Raleighs premier shopping and business district. Were looking for a hands-on leader who understands the balance between long-term guest relationships exceptional service delivery and strong financial performance. The ideal candidate will bring a business-minded approach a passion for guest satisfaction and the ability to cultivate a positive high-performing team culture.

What Youll Do

Lead day-to-day operations of the Residence Inn Crabtree ensuring alignment with Marriott brand standards and company operating procedures.

Drive performance across guest satisfaction occupancy extended-stay business mix revenue management and GOP targets.

Oversee department leaders and ensure all associates receive proper training coaching and developmental support.

Hire develop and retain high-quality team members while maintaining a positive and collaborative workplace.

Produce and analyze financial and operational reports working closely with Corporate teams to ensure accuracy and accountability.

Partner with the Sales team to grow corporate long-term stay group and relocation business within the Raleigh market.

Actively engage in outside sales calls and maintain strong relationships with nearby businesses hospitals retail partners and local organizations.

Conduct regular property inspections to uphold top-tier cleanliness maintenance and safety standards expected of a Marriott extended-stay hotel.

Manage budgets forecasts labor controls purchasing inventory and expenses with disciplined financial oversight.

Maintain compliance with Marriott brand requirements local regulations and employment laws.

Lead a strong service culture through daily communication recognition and consistent follow-through.

Serve as Manager on Duty when required and step into operational tasks to support the team when needed.

About You :

35 years of General Manager experience within Marriott or another major hotel brand; extended-stay experience highly preferred.

Proven track record delivering strong financial results and outstanding guest satisfaction scores.

Ability to lead motivate and develop teams across all hotel departments.

Strong operational knowledge of suite-style hotels housekeeping operations and long-term guest needs.

Skilled in revenue management budgeting labor planning and financial analysis.

Excellent communication relationship-building and problem-solving skills.

Proficiency with MS Office and Marriott systems such as MARSHA Opera / CI Micros and applicable reporting tools.

A hands-on visible leadership style; approachable supportive and dedicated to high service standards.

Hospitality degree or F&B background is a plus.

About Us :

Residence Inn Crabtree is an all-suite hotel designed for travelers who seek space comfort and the convenience of home. Located steps from Crabtree Valley Mall and minutes from downtown Raleigh the hotel offers spacious suites complimentary breakfast Food and Beverage outlets Bar and Market with Catering services in meeting room space a fitness center and thoughtful amenities tailored to extended-stay guests. We pride ourselves on providing warm reliable service and building lasting relationships with our long-term business and leisure guests.

Perks & Benefits That Put You First :

Quality healthcare options to keep you feeling your best

Paid holidays & plenty of PTObecause balance matters

Exciting bonus opportunities for high performers

IRA eligibility to help you build your future

We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race religion gender sexual orientation veteran status disability or any other protected characteristic.

This company is an equal opportunity employer.

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Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 80000 - 90000