Payroll Implementation Manager

Payroll Implementation Specialist

Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change.

The Payroll Implementation Specialist will serve as the primary point of contact for onboarding new payroll clients, leading them through a smooth and successful implementation from kickoff to go-live. This role focuses on managing implementation timelines, configuring and validating payroll data, documenting client-specific payroll practices, and ensuring seamless handoffs to internal payroll teams. The position requires strong payroll systems expertise, a consultative client-facing approach, and the ability to deliver virtual and onsite client training. This role is not location-specific but does require periodic travel for client implementations and trainings.

This position is remote to candidates based in AZ, CA, CO, FL, ID, IL, MN, NV, OR, SD, TX, UT and / or WA. This position requires up to 25% travel.

Essential Job Functions

• Lead, mentor, and manage a team of 1-2 Payroll Specialists, fostering a collaborative and productive work environment.
• Lead end-to-end payroll implementations for new clients from kickoff through successful go-live
• Serve as the primary implementation point of contact for clients during onboarding
• Travel to client sites to deliver training and support implementations
• Develop, manage, and communicate implementation timelines and milestones
• Coordinate with internal teams to ensure timely completion of all implementation activities
• Merge, validate, and verify payroll data in client systems, with a strong emphasis on UKG Ready, or support clients remaining on existing payroll platforms
• Learn, document, and configure client-specific payroll processes, including pay codes, earnings, deductions, schedules, and reporting requirements
• Ensure data accuracy, compliance readiness, and system integrity throughout the implementation process
• Partner closely with internal payroll and operations teams to ensure clean, well-documented handoffs following implementation
• Document implementation details and client configurations to support ongoing payroll processing and service delivery
• Deliver client training on payroll systems, processes, and best practices
• Provide onsite implementation support and training when required, including travel to client locations
• Act as a trusted advisor, guiding clients through change management and system adoption

Qualifications

Typical Physical Demands

Typical Mental Demands

Working Conditions

What's in it for You?

$130,000 - $145,000 a year

Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.