Day Shift Front Desk Agent

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent communication skills. This position offers the opportunity to work in a dynamic hotel environment.

Responsibilities :

• Greet guests in a friendly and professional manner
• Check guests in and out of the hotel - Answer phone calls and direct inquiries to the appropriate department - Assist guests with requests and provide information about hotel services
• Handle reservations and cancellations accurately
• Process payments and maintain guest accounts
• Maintain a clean and organized front desk area

Requirements :

Previous experience in hospitality or front desk operations is preferred

Strong communication skills and phone etiquette

Ability to speak multiple languages is a plus (multilingual or bilingual)

Familiarity with hotel management systems

Knowledge of night audit procedures is advantageous Join our team as a Front Desk Agent and be part of a welcoming environment where your customer service skills will shine.

Benefits :

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Schedule :

10 hour shift

8 hour shift

Day shift

Evening shift

Holidays

Monday to Friday

Morning shift

Night shift

Weekends as needed