JIRA Cloud AdminTata Consultancy Services • Phoenix, AZ, United States
JIRA Cloud Admin
Tata Consultancy Services • Phoenix, AZ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Job Description
Job Title : JIRA Cloud Admin
Experience Required - 5+ Years
Must Have Technical / Functional Skills
Selenium, Test NG, Automation, SQL, Python
Roles & Responsibilities
- Administer and configure Jira Cloud (Software and Service Management) and
- Confluence Cloud environments for multiple lines of business.
- Partner with Product Owners, Scrum Masters, Release Train Engineers and Software
- Engineers to implement Jira structures aligned with Amex’s Scaled Agile Framework (SAFe) and enterprise Agile standards.
- Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking.
- Manage user access, roles, and permissions through Atlassian Access and SSO integrations with Amex identity platforms.
- Implement and maintain automation rules and integrations (e.g., with Slack, GitHub, and ServiceNow).
- Support governance and compliance by ensuring configurations align with Amex security and audit standards.
- Provide technical support and Tier 2 / 3 troubleshooting for Jira Cloud and Confluence Cloud users.
- Develop documentation, training materials, and best practices to promote consistent usage across business units.
- Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams.
Salary Range - $90,000 to $110,000 per year
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage : Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support : Maternal & Parental Leaves.
Insurance Options : Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth : Commuter Benefits & Certification & Training Reimbursement.
Time Off : Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance : Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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Admin • Phoenix, AZ, United States
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