Full Time Customer Service Representative

Got the patience of a saint and the hustle of a salesperson? Read on!

Customer service : where you smile through chaos and solve problems with grace. As a partner for TruConnect in delivering wireless services, we need Customer Service Representatives who can turn “I’m frustrated” into “thank you so much.” If you’ve ever calmed down an angry customer while secretly scrambling to find the solution, you’ll fit in just fine!

Customer Service Representative Requirements :

Strong communication and listening skills because nobody likes a silent treatment, especially from their internet provider.

Patience and positivity in customer interactions because we're pretty sure "Have you tried turning it off and on again?" is a form of yoga.

Ability to multitask and stay calm under pressure; you can juggle flaming chainsaws while politely explaining billing cycles.

Previous customer service experience preferred; bonus points if you've survived Black Friday retail without having to crash out more than once.

Must be 18+ and authorized to work in the U.S. (no, your pet hamster does not count even if he's a wizard with spreadsheets).

Tech-savvy and quick to learn since software updates faster than a caffeinated squirrel.

A sense of humor and a love for solving problems; we occasionally encounter glitches, but we like to call them "unexpected feature enhancements".