Talent.com
Healthcare Process Engineer
Healthcare Process EngineerCare Logistics • Alpharetta, GA, United States
[error_messages.no_longer_accepting]
Healthcare Process Engineer

Healthcare Process Engineer

Care Logistics • Alpharetta, GA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The Healthcare Process Engineer collaborates with the Transformation Team to advance the Care Logistics mission. This involves aiding hospitals in overhauling their operations through a blend of mindset shifts, methodological approaches, and technological enhancements. The role contributes to achieving the organizational goals in Client Engagement and by also supporting Sales & Marketing, and Product Management and Development.

ESSENTIAL RESPONSIBILITIES

Client Engagement Functions

In partnership with the Executive Advisor and Solutions Engineer, drive the transformation effort for client engagements. Serve as the knowledge resource and detailed process expert for assigned client.

  • Participate in executive focus sessions and leader connect sessions, and present findings as needed.
  • Collaborate with hospital resources to implement Care Logistics' proven transformation methodology for assigned clients.
  • Assist with the documentation and analysis of current state processes using six sigma and lean methodologies.
  • Contribute to the design of future state processes and provide recommendations to achieve transformational results.
  • Assist in the development of Standard Operating Procedures as needed.
  • Provide input on application configuration to support future state recommendations.
  • Train client resources on process-related aspects of the training curriculum.
  • Audit client's delivery of education / training for accuracy and completeness.
  • Support testing events to ensure that technical solutions meet expected future state and SOP targets.
  • Provide support during go-live events, including operational and technical go-lives.

As a member of the Post Live Services team, assist clients who have implemented Care Logistics solutions by assessing hospital role responsibilities, processes, and technology through data analysis, observations, and interviews (visits may be onsite, remote, or a combination of both).

  • Assist in supporting software upgrades by updating Standard Operating Procedures (SOPs), participating in testing sessions, delivering training events, and providing support during go-live events.
  • Conduct Post Live Visits to evaluate the impact of transformation efforts and make recommendations for further improvement. Assist in the development of transformation strategies that drive meaningful change.
  • Compile and analyze data to prepare executive presentations and reports presenting performance data. Ensure data accuracy and completeness, and present insights and recommendations to senior leadership.
  • Utilize data and analytics to evaluate client performance and identify opportunities for improvement. Collaborate with the team to develop and implement process improvement initiatives.
  • Provide support to Care Logistics' leadership and sales teams in managing customer accounts, and ensure ongoing customer satisfaction. Assist in the development of account management strategies and ensure timely and effective resolution of customer issues.

    • Product Management and Development

  • Collaborate with Product Management to ensure a continuous feedback loop of subject matter expertise. Share insights on industry trends, market challenges, and customer needs to guide product development.
  • Conduct market research and analyze data to identify emerging trends and opportunities. Prepare reports and presentations summarizing research findings and insights.
  • Work with Product Management and Sales teams to clarify market problems that potential clients are facing. Collaborate with cross-functional teams to develop solutions that address customer needs.
  • Act as the voice of the customer in guiding Product Management and Development teams in design decisions for technology. Provide insights and feedback to ensure products meet customer needs and expectations.

    • QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

    REQUIRED

  • Bachelor's degree in Industrial Engineering or a related field
  • 1-3 years of successful experience in healthcare process improvement

    • PREFERRED

  • Healthcare business process redesign consulting experience preferred
  • Experience with Electronic Health Records, EHR, platforms including ADT, clinical and ordering processes preferred

    • KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to form strong bonds and enhance team performance
  • Adaptability : ability to embrace change and shift focus when unexpected work arises
  • Time Management : ability to use discernment to prioritize tasks and decide what to focus on to maximize impact
  • Customer Service : ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns
  • Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities
  • Strong interpersonal skills with ability to effectively communicate with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, implementation staff, etc.)
  • Ability to maintain confidentiality, and use discretion
  • Able to effectively represent Jackson Healthcare / Care Logistics values and principles in decision-making and actions
  • Healthcare business process redesign consulting experience required

    • TRAVEL REQUIREMENTS & WORKING CONDITIONS

  • 30-70% travel required
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
    • [job_alerts.create_a_job]

    Engineer Healthcare • Alpharetta, GA, United States

    [internal_linking.related_jobs]
    Asset Health Analyst - CAT III

    Asset Health Analyst - CAT III

    Andritz • Alpharetta, GA, United States
    [job_card.full_time]
    Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally.Why are we so successful? Because we are passionate and love what we do! We are at the forefront of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    People Analytics Engineer (Alpharetta)

    People Analytics Engineer (Alpharetta)

    The Clorox Company • Alpharetta, GA, United States
    [job_card.full_time]
    Clorox is the place thats committed to growth for our people and our brands.Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Engineer Lead Specialist Engineer

    Solutions Engineer Lead Specialist Engineer

    JPS Tech Solutions LLC • Alpharetta, GA, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Job Title : Solutions Engineer Lead Specialist Engineer Location : Alpharetta, GA[show_more]
    [last_updated.last_updated_variable_days]
    Health Specialist (Temporary and Remote)

    Health Specialist (Temporary and Remote)

    MAXIMUS • Atlanta, GA, United States
    [filters.remote]
    [job_card.full_time]
    Maximus is looking to fill a limited service (Temp) Health Specialist position.The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Meraki Engineer (Atlanta)

    Meraki Engineer (Atlanta)

    TekStream Solutions • Atlanta, GA, US
    [job_card.full_time] +1
    Location : Atlanta, GA-HYBRID(2 days in office).Contract : initial 1 year contract with likely extension to 1-5 years.NO THIRD PARTY RECRUITERS, PLEASE. TekStream Solutions is hiring a Network enginee...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Consultant – Healthcare AI and Automation

    Senior Consultant – Healthcare AI and Automation

    Infosys Consulting • Atlanta, GA, United States
    [job_card.full_time]
    Senior Consultant – Healthcare AI and Automation.Infosys Consulting is seeking a highly skilled and experienced Senior Consultant with a strong focus on Intelligent Automation in healthcare.This le...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Data Protection Engineer (Alpharetta)

    Data Protection Engineer (Alpharetta)

    Tier4 Group • Alpharetta, GA, US
    [job_card.full_time] +1
    Tier4 Group is hiring a full-time.This role leads Veeam Backup & Replication delivery, designs 3-2-1 architectures, builds immutable off-site copies, executes recovery testing, and drives incident ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Project Manager - Oncology / Hematology (Phase III)

    Senior Project Manager - Oncology / Hematology (Phase III)

    Syneos Health / inVentiv Health Commercial LLC • Atlanta, GA, United States
    [job_card.full_time]
    Senior Project Manager - Oncology / Hematology (Phase III).Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.We translate uniqu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Immediate W2 opportunity for Healthcare Project Manager position

    Immediate W2 opportunity for Healthcare Project Manager position

    Cerebra Consulting Inc • Atlanta, GA, United States
    [job_card.temporary]
    [filters_job_card.quick_apply]
    Position : Healthcare Project Manager Duration : 12 month contract Must be local to Atlanta GA area- 25% onsite &l...[show_more]
    [last_updated.last_updated_1_day]
    Safety Manager, Healthcare

    Safety Manager, Healthcare

    DPR Construction • Atlanta, GA, US
    [job_card.full_time]
    Evergreen Innovation Group, part of DPR Family of Companies, is seeking a Safety Manager, Healthcare.This role will implement EIG's environmental health and safety plan (EHSP) and related programs ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Process Optimization (BPO) Lead

    Business Process Optimization (BPO) Lead

    Avanos Medical • Alpharetta, GA, US
    [job_card.full_time]
    Job Title : Business Process Optimization (BPO) Lead.Job Country : United States (US).Here at Avanos Medical, we passionately believe in three things : . Making a difference in our products, s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Principal Account Engineer

    Principal Account Engineer

    Munich RE • Atlanta, GA, United States
    [job_card.full_time]
    Atlanta, United States; Chicago, United States; Dallas, United States;.Use your experience in the power generation industry or heavy manufacturing to become an integral member of HSB's heavy indust...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Engineer II

    Engineer II

    Chesapeake Utilities Corporation • Peachtree Corners, GA, United States
    [job_card.full_time]
    Hybrid - Must reside or be willing to relocate to one of our service locations in DE, FL, MD, PA, OH, VA, GA, NC.Your role in our success will be. The Engineer II oversees the design, development, a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Quality Operations Process Engineer

    Quality Operations Process Engineer

    BrightSpring Health Services • Atlanta, GA, United States
    [job_card.full_time]
    Quality Operations Process Engineer.US-KY-LOUISVILLE | US-TX-DALLAS | US-AZ-PHOENIX | US-GA-ATLANTA.Process Engineer with a strong background in pharmacy operations. Experience working in a Long-Ter...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Principal – Edifecs Specialist-Healthcare, Business Consulting

    Principal – Edifecs Specialist-Healthcare, Business Consulting

    Infosys • Atlanta, GA, United States
    [job_card.full_time]
    Principal – Edifecs Specialist-Healthcare, Business Consulting.Infosys Consulting is seeking a skilled Principal with a strong focus on Edifecs implementations and experience in encounters, claims,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lead Software Engineer

    Lead Software Engineer

    Relativity • Atlanta, Georgia, United States
    [job_card.full_time]
    Are you looking to be in a workplace where colleagues inspire one another, working together to build AI software solutions?. We're looking for a Lead Software Engineer to join our Relativity Privacy...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Program Manager, Healthcare Services

    Program Manager, Healthcare Services

    Atlanta Staffing • Atlanta, GA, US
    [job_card.full_time]
    Provides subject matter expertise and leadership to healthcare services function - providing support for project / program / process design, execution, evaluation, and support, and ensuring compliance ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Cloud Infrastructure Engineer - AWS & ML Tooling

    Cloud Infrastructure Engineer - AWS & ML Tooling

    Zelis Healthcare, LLC • Atlanta, GA, United States
    [job_card.full_time]
    Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers.This...[show_more]
    [last_updated.last_updated_30] • [promoted]