Hersheypark Leadership Development Intern - Level 2

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

During a typical week as a Hersheypark Leadership Development Intern (Level 2), you work as a Hersheypark Team Member, receive on-the-job leadership experience, and will participate in Professional Development opportunities designed to provide continuous learning and growth. Job Duties (Duties marked with an asterisk are essential functions of this job) :

• If hired into a promotional opportunity, selected Level 2 interns will assist with :
• Supervising part-time staff and assisting in overseeing daily operations.
• Training employees to ensure that they are capable of interacting appropriately with guests and that they have the information needed to answer questions.
• Placing employees for their location at appropriate positions and ensuring that employees have the proper breaks, supplies and other operational items needed throughout their shifts.
• Ensuring strict adherence to Child Labor Laws and reporting any potential violations to their direct Supervisors.
• Providing recommendations regarding disciplinary action and participation in coaching employees.
• Perform day-to-day operational job duties as needed.
• Acting as a liaison to department management; observe and report on all issues or concerns that arise day to day. Provide feedback to management so they can implement solutions.
• Maintaining guest service and hospitality standards through interaction with guests and monitoring employees. Ensuring proper execution of all service standards set by management. Responding to guest questions and directing them to the appropriate source of information.
• Providing recommendations regarding disciplinary action and participation in coaching employees.

Monitoring and enforcing health, safety, and sanitation standards.

Qualifications :

Knowledge, Skills, and Abilities :

Job Demands :

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.