Director, Strategic Initiatives

Director, Strategic Execution And Growth Initiatives

This role leads strategic execution and growth initiatives across PayPal's SMB ecosystem. The Director will drive the design and orchestration of high-impact go-to-market programs, define new SMB growth levers, and ensure operational alignment across teams. This person will partner across Product, Sales, Marketing, and Operations to translate strategy into action, ensuring priorities are connected, resourced, and delivering measurable outcomes. The role requires a leader who can balance strategic vision with operational excellence, influence at the executive level, and develop a high-performing team that drives impact across global SMB segments.

Essential Responsibilities :

• Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
• Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
• Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion.
• Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships.
• Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
• Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation / design.
• Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
• Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.

Expected Qualifications :

Additional Responsibilities & Preferred Qualifications :

Lead and coordinate SMB-wide strategic initiatives that cut across products, segments, and geographies

Partner with Product, Sales, Marketing, and Operations to design and launch new go-to-market plays such as vertical strategies, geo expansions, or cross-product pilots

Identify, test, and scale short- and mid-term growth levers that unlock SMB acceleration and engagement

Translate enterprise and SMB strategies into executable programs with clear objectives, KPIs, and ownership models

Drive alignment, prioritization, and sequencing of initiatives across cross-functional teams to ensure focus on the most impactful opportunities

Over time, lead and develop a small, high-performing team responsible for execution excellence and stakeholder alignment

Partner with Finance and Analytics to monitor business performance, identify acceleration opportunities, and recommend tactical actions

Provide senior-level visibility into SMB-wide progress and outcomes, fostering transparency, accountability, and collaboration across functions

Expected Qualifications :