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IT Vendor Manager
IT Vendor ManagerFusion Life Sciences Technologies LLC • Roswell, Georgia, United States
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IT Vendor Manager

IT Vendor Manager

Fusion Life Sciences Technologies LLC • Roswell, Georgia, United States
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  • [job_card.full_time]
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IT Vendor Manager (VMO) – Hybrid | Roswell, GA

Duration : 12 Months

Work Model : Hybrid (Roswell, GA)

Job Overview

We are seeking an experienced IT Vendor Management Office (VMO) Manager to oversee vendor governance, performance, and strategic alignment across IT services. The ideal candidate will serve as the primary liaison between internal IT teams and external suppliers, ensuring service excellence, cost optimization, risk mitigation, and compliance with organizational and regulatory standards.

Key Responsibilities

Vendor Governance & Strategy

  • Develop and maintain vendor management policies, frameworks, and governance processes.
  • Align vendor strategies with IT and business objectives to support digital transformation and operational efficiency.

Contract & Compliance Management

  • Lead negotiation, drafting, and management of vendor contracts.
  • Ensure adherence to SLAs, KPIs, and regulatory compliance (GDPR, SOC, ISO, etc.).
  • Monitor and assess vendor compliance with security and risk standards.

    • Performance Monitoring & Reporting

  • Implement and manage vendor scorecards, dashboards, and standardized reporting.
  • Conduct Quarterly Business Reviews (QBRs) and provide actionable performance insights.
  • Analyze vendor trends and recommend improvements.

    • Financial Oversight

  • Manage vendor budgets, consolidated billing, and cost optimization initiatives.
  • Identify opportunities for savings through rate benchmarking, competitive bidding, and effective contract structuring.

    • Stakeholder Engagement

  • Serve as the primary point of contact for vendor escalations and issue resolution.
  • Partner effectively with Procurement, IT, Finance, and Legal to support vendor lifecycle activities.
  • Facilitate smooth onboarding / offboarding of vendors.

    • Technology & Tools

  • Lead automation initiatives and process improvements across the vendor lifecycle.
  • Support or lead Vendor Management System (VMS) implementation projects (preferably Coupa).

    • Qualifications

  • Bachelor’s degree in IT, Business Administration, or related field; MBA preferred.
  • 7+ years of experience in IT Vendor Management, IT Procurement, or Supplier Governance.
  • Strong hands-on experience with VMS tools (Coupa preferred).
  • Excellent negotiation, analytical, and communication skills.
  • Deep understanding of compliance frameworks including GDPR, SOC, and ISO standards.
  • Proven ability to manage cross-functional relationships and high-impact vendor engagements.

    • Core Competencies

  • Strategic Thinking & Problem Solving
  • Strong Relationship Management
  • Financial Acumen & Cost Control
  • Risk Management & Compliance Expertise
  • Cross-Functional Collaboration
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