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Front Desk Representative
Front Desk RepresentativeInsight Global • Lewisville, TX, US
Front Desk Representative

Front Desk Representative

Insight Global • Lewisville, TX, US
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Job Description

Job Description

Onsite in Lewisville, Texas

3-Month Contract-to-Hire

Hours : Monday-Friday, 8 : 30am-5 : 00pm

Required Skills & Experience

  • At least 2-3 years of excellent customer service experience
  • Experience working as a front desk, medical receptionist, medical office
  • Excellent communication – looking for someone who is outgoing and friendly
  • Can pass federal and drug background check
  • Bilingual in Spanish

Nice to Have Skills & Experience

  • Proficient in Microsoft TEAMS
  • Previous experience in a medical office

    • Job Description

    The Front Desk Receptionist plays a crucial role in providing excellent patient care and ensuring smooth clinic operations. They are responsible for performing a variety of clerical and administrative duties to support front desk operations at Texas Oncology’s service centers.

    Here are some key responsibilities :

  • Greet patients and visitors warmly, ensuring a positive and welcoming experience.
  • Register patients, verify insurance information, and collect necessary paperwork.
  • Schedule appointments and manage patient flow at the front desk.
  • Answer phone calls, route inquiries, and provide information to patients and staff.
  • Maintain accurate patient records and update necessary information.
  • Assist with billing and insurance-related inquiries.
  • Work closely with physicians, nurses, and other clinical staff to ensure efficient patient care.
  • Coordinate with other departments within the clinic.
  • Maintain a professional appearance and demeanor.
  • Communicate effectively with patients, families, and colleagues.
  • Handle sensitive information with confidentiality.
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    Front Desk Representative • Lewisville, TX, US

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