License Coordinator
PHP is a life insurance field marketing organization, founded in 2009 by visionary entrepreneur Patrick Bet David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or fulltime opportunities to individuals pursuing careers as life insurance agent. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate.
PHP's headquarters office is in Addison, Texas (Dallas metroplex). The company was acquired in 2022 and is now a proud part of the Integrity family.
Primary Responsibilities :
- Collaborate with peers and team members to ensure optimal workflows.
- Look for ways to eliminate inefficiencies and backlogs.
- Recommend and assist in implementing process improvements.
- Conduct random quality review of work and phone calls (if applicable) to ensure adherence to company policy and procedures and to ensure quality and accuracy of associates' work.
- Resolve complex issues and handle escalated situations and calls.
- Prepare daily, monthly, quarterly, annual reports (as required) to monitor productivity, accuracy, and trends. Take corrective actions as necessary based upon results.
- May take the lead on Projects as assigned.
Primary Skills & Requirements :
Previous experience in life insurance or financial services industry preferred.Familiarity with NIPR and State Department of Insurance Websites preferred.Ability to troubleshoot, problem solve and follow-up effectively.Strong research, analytical skills, and proficiency with mathStrict attention to detail and accuracyProficient in Microsoft Word and ExcelGood time management skillsUnderstands how to work effectively with salespersons (new and experienced) and strong personalities.Bilingual Preferred : Fluency in both English and Spanish.Benefits Available :
Medical / Dental / Vision Insurance401(k) Retirement PlanPaid HolidaysPTOCommunity Service PTOFSA / HSALife InsuranceShort-Term and Long-Term Disability