Social Media Specialist

A company is looking for a Social Media Specialist to manage community engagement and support a leading brand in heavy machinery.

Key Responsibilities

Manage day-to-day social media community engagement and responses on behalf of the brand

Create and deliver social media performance reports, defining KPIs and making recommendations

Oversee line management of team members, including training and onboarding

Required Qualifications

Proven experience in online customer support or social media moderation

Working knowledge of social media platforms such as Instagram, Facebook, TikTok, and Twitter

Client-facing experience is advantageous

Experience in B2B or logistics industries is preferred

A personal Facebook account is required for client connections