Certified Diabetic Educator

Description

The Certified Diabetes Educator (CDCES) delivers comprehensive, integrated care that bridges medical management and self-management support for individuals with diabetes and other cardiometabolic conditions. As an essential member of the multidisciplinary care team, the CDCES works collaboratively with diverse patient populations to promote improved health outcomes through evidence-based diabetes education, medical nutrition therapy, and person-centered goal setting.

How Will You Make An Impact & Requirements

The Certified Diabetes (CDCES) empowers patients to take an active role in their wellness by combining clinical expertise with empathetic listening, motivational interviewing, and shared decision-making. Starling Diabetes Value Based Team care model is designed to prioritize time relationship, and trust between patients and clinicians—creating space for true behavior change and improved quality of life.

Essential Functions

Clinical Care & Patient Education

• Provides comprehensive diabetes and cardiometabolic management using advanced knowledge of pathophysiology, clinical care, and behavior change principles.
• Conducts thorough assessments that include medical, nutritional, emotional, and behavioral factors influencing health.
• Develops and implements individualized care plans based on patient needs, goals, and readiness to change.
• Delivers diabetes self-management education and support (DSMES) and provides medical nutrition therapy (MNT) in accordance with professional standards and scope of practice.
• Applies the ADCES7™ Self-Care Behaviors framework to promote sustainable lifestyle change.
• Educates and supports patients in the use of diabetes technology, including glucose monitoring devices, insulin pumps, and digital health tools.
• Provides education and support for insulin management, including dose adjustment under established company protocols and supervision.
• Collaborates with patients and care team members to review and optimize medications, treatment plans, and follow-up strategies.

Care Coordination & Communication

• Works closely with the care team – including Primary Care Providers, Behavioral Health Clinicians, and RN Care Managers – to ensure coordinated, patient-centered care.
• Communicates clearly and concisely through the electronic health record and direct communication channels to ensure timely information sharing across the care team.
• Documents all encounters, care plans, and patient education in accordance with organizational standards and regulatory requirements.
• Delivers care across multiple modalities, including in-person, video, and telephonic visits, and asynchronous portal messages, ensuring continuity and access for all patients.
• Manages patient case load and conducts outreach initiatives

Program Development & Quality Improvement

• Supports quality improvement (QI) activities as directed by the Certified Diabetes Program Coordinator.
• Applies population health principles and data-driven insights to support achievement of the Quadruple Aim: improved outcomes, enhanced patient experience, reduced total cost of care, and clinician well-being.
• May contribute, as needed, to the creation of patient-facing education materials, group classes, and provider resources that advance knowledge and consistency in diabetes and nutrition care.
• Participates in onboarding and training for new care centers, providers, and educators, serving as a subject matter expert in diabetes and cardiometabolic health.

Education & Experience

• Bachelor’s degree in a related field required; Nursing or Nutrition
• Certified Diabetes Care and Education Specialist (CDCES) required.
• Registered Nurse (RN) or Registered dietitian (RD) required.
• Minimum of three (3) years of nursing or dietetics experience and minimum of 1 year providing diabetes and nutrition care in a clinical setting.
• Experience delivering care in both in-person and virtual environments preferred.
• Experience within an integrated or value-based primary care model preferred.

Preferred Qualifications

• Demonstrated ability to thrive in a dynamic, fast-paced environment with frequent change and innovation.
• Clinical experience within an integrated or multidisciplinary care delivery model.
• Highly collaborative, adaptable, and self-motivated team player.
• Strong proficiency in EMR systems (Athena preferred) and Google Workspace.
• Familiarity with functional nutrition concepts and nutraceuticals.
• Experience with insulin pump therapy and continuous glucose monitoring systems.
• Skilled public speaker comfortable leading group sessions and provider trainings.

Demonstrated Attributes

• Excellent interpersonal and communication skills with the ability to build effective relationships across disciplines.
• Strong teaching and counseling skills grounded in empathy, respect, and motivational interviewing.
• Highly organized with the ability to manage a balanced caseload and prioritize competing demands.
• Solution-oriented mindset with a commitment to continuous improvement and innovation in care delivery.
• Champion of quality, equity, and inclusion in all aspects of patient care and team collaboration.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

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