Transportation Specialist

Transportation Specialist

As a Transportation Specialist, you'll play a vital role in keeping our community connected. This position is responsible for management of the transportation customer database software. Duties include verifying and entering data, preparing route schedules and route logs; answering the phone; scheduling rides. Join us in our mission to celebrate and serve older adults for the betterment of our community. Apply today to become part of The Hub on Smith team and help make a difference!

Essential Job Functions

Communication and Customer Service:

• Answers telephone for the Goose Creek Transit Facility (GCT) and directs calls to appropriate people.
• Answers two-way radio to communicate with drivers.
• Provides information and referrals for customers.
• Communicates with customers and fellow staff members in a respectful manner.

Data Management and Software:

• Regularly enters data to Transit software.
• Maintains and updates data customer base for transportation as needed.
• Uses software to schedule routes for the following day.
• Uses software to complete route logs at the end of the day.

Health, Safety, and Compliance:

• Reports concerns of health and safety regarding an individual or the program to supervisor immediately.
• Adheres to policy and procedures on confidentiality and safety.

Support and Collaboration:

• Provides assistance to staff as needed.
• Completes orientation and on-going training as directed.

Submit cover letter, resume, and application: tburt@thehubsheridan.org.