Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title : Administrative Assistant - I
Location : Jersey City, NJ
Key Responsibilities :
- Shared Mailbox Management :
Serve as gatekeeper for a high-volume departmental mailbox
Review incoming emails and route to appropriate team membersLog and manage onboarding documents from brokers into workflow systemUse Adobe tools to separate / combine documents for workflow integrationService Area Support :Log returned mail and checks into workflow system; distribute to service analysts
Maintain DataCap program for indexing correspondence into NYL's document management systemCheck, distribute, and log voicemails from the 800 lineDownload and forward daily outbound mail to IST Group for mailingNew Business / Sales Area Support :Review annuitant benefit documents daily to ensure accuracy of amounts and dates
Record and update "Won Cases" from New Business Activity Sheet in WIPUpdate Broker Directory on a weekly / monthly basisAssist with miscellaneous administrative projects as neededQualifications :
Experience : 10-15 years of administrative experience requiredIndustry Background : Open to candidates from any industryExclusions : Candidates with primarily customer service backgrounds (e.g., call center or front desk) are not ideal, as this role is strictly internalPreferred Skills :
Strong multitasking abilityProficiency with document management systems and Adobe toolsAmpcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.