Health Navigator

A company is looking for a Health Navigator to guide members through their healthcare journey.

Key Responsibilities

Conduct educational calls to advise members on available benefits and services

Encourage members to comply with care plans and assist with provider and appointment scheduling

Manage system work queues and facilitate research on inquiries related to member services

Required Qualifications

Associates Degree in education, communication, or health-related field, or equivalent work experience

2 years of experience in a customer service support role

Ability to work independently or in a team environment

Knowledge of medical terminology

Digital literacy assessment required