Lead M&A IT Integration Engineer

Job Description
About the job: Lead M&A IT Integration Engineer

Career Level: Mid-Senior

Location: Hybrid / Richardson-TX / Contract

Who We Are:

This is Nexgentek- where every challenge is an opportunity, and every solution is a masterpiece in the making. As a full-lifecycle IT company, we transcend mere delivery; we engineer success.

From inception to implementation, our seasoned expertise shepherds every phase of the journey. Be it planning, analysis, design, development, testing, or the seamless transition to production, we stand as steadfast partners in our clients' progress.

At Nexgentek, quality isn't a mere aspiration-it's our ethos. Rooted in Tech Advisory, our methodology is guided by insights that spark transformative outcomes. We recognize the paramount importance of talent retention. Through a steadfast commitment to work-life balance, competitive remuneration packages, and an optimized operational model, we ensure our team remains as exceptional as our services.

Step into Nexgentek, where innovation meets precision, and together, let's sculpt the future of technology with finesse and distinction.

Requirements

We are looking for an experienced Lead M&A IT Integration Engineer to lead the technical evaluation and integration of IT environments as part of merger and acquisition (M&A) activity. This role focuses on reviewing IT Service Management (ITSM) processes, tools, and infrastructure within newly acquired or onboarded entities and aligning them with the enterprise's existing IT standards.

You will work cross-functionally with IT, security, infrastructure, and operations teams to support seamless transitions that reduce risk, maintain service continuity, and ensure scalable growth.

Key Responsibilities

• Evaluate the ITSM framework, infrastructure, and operational processes of new entities acquired or onboarded through M&A activity.
• Map and align ITSM practices (incident, change, problem, service request, CMDB, etc.) with enterprise standards.
• Conduct gap analysis and identify risks, redundancies, and integration challenges.
• Support the transition and consolidation of ITSM tools and platforms (e.g., ServiceNow, BMC, Cherwell).
• Collaborate with cybersecurity teams to ensure security, access controls, and compliance during integration.
• Work with business and technical teams to design integration roadmaps and execution plans.
• Document current- and future-state process flows, integration requirements, and operational runbooks.
• Provide oversight and technical input during execution, testing, and post-go-live support.

Required Qualifications

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
• 5+ years of experience in IT Service Management, IT Operations, or Infrastructure roles.
• Strong understanding of ITIL frameworks (ITIL v3 or v4 Foundation minimum).
• Experience with M&A integration projects, especially in ITSM and operational process alignment.
• Hands-on experience with ITSM platforms (e.g., ServiceNow, BMC Remedy, Cherwell).
• Familiarity with identity and access management, cloud migration, and enterprise security requirements.
• Strong analytical, communication, and project coordination skills.

Preferred Qualifications

• ITIL Intermediate or Expert Certification.
• PMP or other project management experience in M&A or enterprise IT environments.
• Familiarity with enterprise architecture and infrastructure standardization.
• Experience working in regulated or highly matrixed environments (e.g., financial services, healthcare, or large enterprises).

Benefits

What's in it for you:

At Nexgentek we prioritize your well-being and professional growth. Here's what you can expect:

• Achieve a healthy work-life balance.
• Competitive compensation and abundant growth opportunities.
• Enjoy a standard 5-day workweek with 2 fixed weekly offs.
• Experience an employee-centric environment with supportive policies.
• Benefit from family-friendly and flexible work arrangements.
• Access our Performance Advancement and Career Enhancement (PACE) initiative and discover opportunities for both personal and professional growth. From tailored career development plans to expert counseling services, PACE empowers you to chart your course to success with confidence and clarity.
  Elevate your career trajectory with our Learning & Development (L&D) program. Join our team and embark on a transformative journey of upskilling and self-discovery. With continuous learning as your compass, you'll not only enhance your expertise but also open doors to new opportunities, paving the way for career growth and fulfillment.

Please note : At Nexgentek, we value the importance of collaboration, learning, and fostering connections with clients, peers, leaders, and communities. While some in-person engagement may be required for certain roles, we are committed to providing flexibility to accommodate your individual work-life balance needs.

As an equal opportunities employer, Nexgentek welcomes and encourages applications from all members of society. We are dedicated to creating an inclusive environment where diversity is celebrated, and individuals are valued for their unique perspectives and contributions. We do not discriminate on the basis of race, religion or belief, ethnicity, disability, age, citizenship, marital or civil partnership status, sexual orientation, or gender identity.