Learning & Development Coordinator

Learning & Development Coordinator

Are you a natural builder of systems who loves transforming scattered knowledge into clear, impactful learning experiences? Do you have a passion for designing training that empowers teams to perform at their best in a high-growth, high-performance environment? Are you skilled at turning leadership vision and firm processes into structured, scalable learning programs that drive results? Final question : When faced with a challenge, do you get excited or run away?

Important : To apply, if you have any questions, please email recruit@crisp.co only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To apply, submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

Alexander Shunnarah Trial Attorneys is one of the nation's premier personal injury law firms, known for its bold advocacy, strategic growth, and relentless commitment to client justice. Headquartered in Birmingham, Alabama, the firm has expanded nationwide, handling cases in personal injury, wrongful death, mass torts, and product liability.

Our team operates with the same passion and intensity that made our founder, Alexander Shunnarah, a household name in legal advertising and client representation. With more than 500 employees and offices across multiple states, we continue to raise the bar for client service, operational excellence, and professional development.

We're seeking an experienced Learning and Development Coordinator to build and manage the firm's training infrastructure from the ground up. This role is designed for someone who understands how to design and deliver impactful learning programs in a fast-paced, results-driven law firm environment. You'll work closely with leadership to design curriculum, create SOP-based training modules, and launch the firm's first learning management system (LMS).

Your work will be pivotal in aligning onboarding, training, and ongoing education with the firm's goal of scaling nationally, ensuring every team member has the tools, knowledge, and confidence to perform at the highest level.

What you'll do :

• LMS Development & Administration : Spearhead the setup and management of the firm's learning management system (LMS). Design, upload, and maintain courses that cover all departments, from intake to litigation to operations.
• Training Program Design : Develop onboarding and continuing education programs that reinforce operational consistency, client service excellence, and brand standards.
• Knowledge Capture : Partner with department heads to document key workflows and transform institutional knowledge into structured training content.
• Progress Monitoring : Track completion rates, performance metrics, and engagement within the LMS. Provide regular reporting and recommendations to leadership on team progress and training effectiveness.
• Collaboration & Communication : Work cross-functionally with HR, Operations, and Department Leaders to ensure training aligns with performance goals and firm initiatives.
• Continuous Improvement : Gather feedback from learners, identify skill gaps, and refine training materials to ensure relevance, clarity, and impact.
• Culture Building : Support the creation of a learning culture, encouraging curiosity, accountability, and professional growth across all roles.

What we're looking for :

Why you should work here :

Additional perks :

At Alexander Shunnarah Trial Attorneys, your work will directly contribute to our mission of delivering exceptional client outcomes and building a culture of excellence. As our Learning and Development Coordinator, you'll play a key role in shaping how every employee learns, grows, and performs.

You'll be creating more than training, you'll be building a legacy of continuous improvement, empowering teams to thrive, and helping the firm scale with confidence and consistency.