Talent.com
Multi-Unit Team Leader
Multi-Unit Team LeaderH&R Block • Knoxville, TN, US
Multi-Unit Team Leader

Multi-Unit Team Leader

H&R Block • Knoxville, TN, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Multi-Unit Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as a Multi-Unit Team Leader, youll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, youll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

Youll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.

It would be even better if you also had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry

What you'll bring to the team...

  • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist DGM in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
  • Travel between offices as required
  • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
  • Your Expertise :

  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelors degree in a related field, or high school diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
  • Why work for us

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • [job_alerts.create_a_job]

    Team Leader • Knoxville, TN, US

    [internal_linking.related_jobs]
    Yard Hostler(In Ten Speed Rig Not Yard Dog) / City Driver Home Daily

    Yard Hostler(In Ten Speed Rig Not Yard Dog) / City Driver Home Daily

    B.A.H Express • La Follette, TN
    [job_card.full_time]
    KNOXVILLE TN - YARD HOSTLER / CITY DRIVER / NO TOUCH FREIGHT.Express Trailers At Customer Yard Location .Local Pick Up & Deliveries As Required 150 Mile Radius of Knoxville TN .Manual 10 Speed & 5...[show_more]
    [last_updated.last_updated_30] • [promoted]
    PT Retail Shift Lead | Maryville Store (Hwy 411)

    PT Retail Shift Lead | Maryville Store (Hwy 411)

    KARM Stores • Maryville, TN, US
    [job_card.full_time]
    Every Sunday Off!! •Benefits & PTO • Employee Discount • Performance Based Increases • Referral Bonuses • Bonus & Rewards • Career Growth Opportunities. This position's pay rate be...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Shift Leader (Full-Time)

    Restaurant Shift Leader (Full-Time)

    Zaxby's • Knoxville, TN, US
    [job_card.full_time]
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy gre...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • LaFollette, TN, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Store Operations – Multi-Unit Grocery Retail

    Director of Store Operations – Multi-Unit Grocery Retail

    Food Management Search • Knoxville, TN, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Privately held, discount grocery retailer with strong roots in the Southeast.Known for its value-driven culture, loyal customer base, and operational excellence. The company operates 35+ stores.Buil...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CDL-A Flatbed Lease Purchase Driver in La Follette, TN

    CDL-A Flatbed Lease Purchase Driver in La Follette, TN

    AllTruckJobs • La Follette, TN, US
    [job_card.full_time]
    CDL-A Flatbed Independent Contractor Truck Drivers – Owner Operators and Lease Purchase Program!.CRST The Transportation Solution Inc. CDL-A truck drivers the opportunity to take control of their ca...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    RN - Labor & Delivery (L&D)

    RN - Labor & Delivery (L&D)

    Prisma Health Blount Memorial Hospital • Maryville, TN, United States
    [job_card.full_time]
    Prisma Health Blount Memorial Hospital.Genie Healthcare is looking for a RN to work in Labor & Delivery (L&D) for a 13 weeks travel assignment located in Maryville, TN for the Shift (3x12 nights, 1...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Nurse - RN - LTC - Long Term Care - $1227.6 / Week - Hiring Now

    Travel Nurse - RN - LTC - Long Term Care - $1227.6 / Week - Hiring Now

    CrossMed Healthcare • La Follette, TN, US
    [job_card.full_time]
    CrossMed Healthcare is seeking an experienced Long Term Care Registered Nurse for an exciting Travel Nursing job in La Follette, TN. Shift : 12 hr nights Start Date : 12 / 29 / 2025 Duration : 13 weeks Pay...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPA • Fincastle, Tennessee, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Speech Language Pathologist (SLP) in Duff, TN

    Travel Speech Language Pathologist (SLP) in Duff, TN

    AlliedTravelCareers • Duff, TN, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Seven Healthcare to find a qualified Speech Language Pathologist (SLP) in Duff, Tennessee, 37729!. Seven Healthcare is seeking a dedicated full-time.This permanen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Manager

    Shift Manager

    Sonic • Andersonville, TN, US
    [job_card.full_time]
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SLP - SLP

    SLP - SLP

    Cumberland Village -R11A93 • La Follette, TN, United States
    [job_card.permanent]
    [show_more]
    [last_updated.last_updated_30] • [promoted]
    RN Nursing Home Team Leader

    RN Nursing Home Team Leader

    Community Health Systems • La Follette, TN, United States
    [job_card.full_time]
    The RN Lead provides clinical leadership, guidance, and oversight to nursing staff within the department, ensuring the delivery of high-quality patient care. This role promotes a positive work envir...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    DCS CASE MANAGER 1 • - EG - 04012025-66745

    DCS CASE MANAGER 1 • - EG - 04012025-66745

    State of Tennessee • Maryville, TN, United States
    [job_card.full_time] +1
    State of Tennessee Job Information.LOCATION OF (350) POSITION(S) TO BE FILLED : DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE. The DCS Case Manager 1 • position ha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Arby's • Knoxville, TN, US
    [job_card.full_time]
    We’re glad you’re here.Think about it – you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •.Best in Class Training...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel RN - Skilled Nursing - $1,593 per week

    Travel RN - Skilled Nursing - $1,593 per week

    HealthTrust Workforce Solutions CHS • LaFollette, TN, United States
    [job_card.full_time]
    HealthTrust Workforce Solutions CHS is seeking a travel nurse RN Nursing Home for a travel nursing job in LaFollette, Tennessee. Job Description & Requirements.ASAP START - Rehab Center / Nursing Ho...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Urologist - Growing Health System

    Urologist - Growing Health System

    National Coalition of Healthcare Recruiters • Knoxville, TN, United States
    [job_card.full_time]
    Growing Hospital system seeks a Urologist to work near Knoxville, Tennessee!.Raymond Stiles 843-574-8233 raymond@nowhealthcare. This group is a Tennessee-based healthcare enterprise committed to pro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    RN - Subacute

    RN - Subacute

    CHS - LaFollette Medical Center • La Follette, TN, United States
    [job_card.full_time]
    CHS - LaFollette Medical Center.Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]