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Senior Engagement Manager
Senior Engagement ManagerVirtualVocations • Columbus, Ohio, United States
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Senior Engagement Manager

Senior Engagement Manager

VirtualVocations • Columbus, Ohio, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Sr. Engagement Manager, North America.

Key Responsibilities

Expand client accounts by identifying and closing cross-sell opportunities

Manage client retention and contract renewals, ensuring high satisfaction and service adoption

Oversee service delivery and manage margins to meet operational efficiency and client expectations

Required Qualifications

10+ years of experience in customer-facing roles in technology companies

5+ years of experience selling technology services including software support and managed services

Experience in the Manufacturing, Wholesale, and Distribution industries

Bachelor's degree or equivalent required; Master's or MBA desirable

Proven track record of sales achievement and client account management

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Engagement Manager • Columbus, Ohio, United States

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